Are you a residential customer?
To help you get your enquiry to the right team first time, please check out the links on our Home Help Centre.
Does your account number start with 67?
If you have a 12 digit account number starting with 67, then your account is looked after by our dedicated Small and Medium Business Team.
Introducing Live Chat - its now even easier to speak to an advisor. Click the green bar to the right of your screen to launch our live help service.
Large business customers
Here are the details for our general Large Business Sales and Customer Service enquiries. For more specific enquiries - check below for contact details for our Large Business teams.
Sales 0800 328 9030(1) or email EDFEnergyBusinessSales@edfenergy.com |
Customer Services 0845 366 3664(1) |
Making a complaint
If you aren’t happy, we want to hear about it so we can put it right.
Let's Talk Power
Sharing insights on how business, energy, sustainability come together as the UK’s low carbon future unfolds.
Make the right contract choices
Choose from a choice of fixed price electricity contracts to get the right level of reassurance for your business.
My Account
Log into My Account to view bills, submit meter reads and monitor your energy consumption.
Treating customers fairly
Our customer commitments. We are committed to delivering fair value, better service and simplicity.