We're here for you
You've probably seen the news that rapidly rising wholesale gas prices are creating big challenges for Britain. We understand that this may be a worrying time and we want to reassure you that your energy is safe.
We're getting a high number of calls right now so call waiting times are longer than usual. Remember, you can manage your account through MyBusiness.
For more information about what's happening in the energy market right now, how non-energy costs will be affected and the impact to businesses and suppliers – register for our webinar.
The quickest and easiest way to contact our Large Business team is through MyBusiness.
Here you'll be able to:
- Speak to the team on Live Chat
- Manage your queries online
- Download your invoices and data
- Easily manage your account
Not a large business customer?
Need help with your home energy account
Got a question for the Small and Medium Business team
Making a complaint
If you aren’t happy, we want to hear about it so we can put it right.
Our Large Business team at EDF are extreemly proud to have been awarded the Customer Service Excellence (CSE) accreditation for the second year in a row. We have been recognised for our ability to put the customer first and that we place particular focus on timeliness of query resolution and demonstrate clarity and professionalism within our communications.
Let's TalkPower
Sharing insights on how business, energy, sustainability come together as the UK’s low carbon future unfolds.
Make the right contract choices
Choose from a choice of fixed price electricity contracts to get the right level of reassurance for your business.
MyBusiness
Log in to MyBusiness to view bills, submit meter reads and monitor your energy consumption.