Large business customers

Sales 0800 328 9030(1)
directsaletenders@edfenergy.com
Customer Services 0845 366 3664(1)
Revenue Management 0845 302 7337(1)
I&CRevenueManagement@edfenergy.com

Electricity emergencies Distribution Network Operators (DNOs) contact list

 See full details page for Electricity Emergencies and Distribution Network Operators (DNOs)

MPAN Prefix & AreaNetwork OperatorEmergency NumberGeneral Enquiries

10
East England

UK Power Networks

0800 783 8838

0845 601 4516

11
East Midlands

Western Power Distribution

0800 6783 105

0800 096 3080

12
London

UK Power Networks

0800 028 0247

0845 601 4516

13
North Wales, Merseyside and Cheshire

Scottish Power Energy Networks

0800 001 5400

0330 101 0444

14
West Midlands

Western Power Distribution

0800 6783 105

0800 096 3080

15
North East England

Northern Powergrid

0800 668 877

0845 070 7172

16
North West England

Electricity North West

0800 195 4141

0800 048 1820

17
North Scotland

Scottish and Southern Energy

0800 300 999

0845 071 3954

18
Central and Southern Scotland

SP Energy Networks

0800 092 9290

0330 101 0444

19
South East England

UK Power Networks

0800 783 8866

0845 601 4516

20
Southern England

Scottish and Southern Energy Power Distribution

0800 072 7282

0845 071 3953

21
South Wales

Western Power Distribution

0800 6783 105

0845 601 3341

22
South West England

Western Power Distribution

0800 6783 105

0845 601 2989

23
Yorkshire

Northern Powergrid

0800 375 675

0845 602 4453

24
Independent

Independent Power NetworksLtd

0800 013 0849

01359 243311

25
Independent

ESP Electricity Limited

0800 731 6945

01372 227560

26
Independent

Energetics Electricity Ltd

0800 8048688

01698 404949

27
Independent

The Electricity Network Company Ltd (GTC)

0800 0326990

01359 243311

28
Independent

UK Power Networks (IDNO) Limited

0800 171 2012

0845 601 4516

Other useful customer service numbers

Retail sites 0845 300 8134(1)
Public Services and Housing 0845 300 6950(1)
Utilities and Telecoms 0845 300 9134(1)
Third Party Intermediary 0845 300 4811(1)
Gas emergencies 0800 111 999(1)
(24 hr free emergency line)
Small to Medium sized business customers
0800 096 2255(1)

Contact details for home or small to medium sized business energy

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