Terms and Conditions
For business energy customers
View our full list of Terms and Conditions available depending on your tariff type. Please use the links below to download our Terms and Conditions.
Fixed for Business
- Terms and Conditions (PDF) - For any contracts agreed after 23 November 2023
- Terms and Conditions (PDF) - For any contracts agreed after 14 August 2023
- Terms and Conditions (PDF) - For any contracts agreed after 1 December 2022
- Terms and Conditions (PDF) - For any contracts agreed after 1 October 2022
- Terms and Conditions (PDF) - For any contracts agreed after 12 October 2021
- Terms and Conditions (PDF) - For any contracts agreed after 16 September 2021
- Terms and Conditions (PDF) - For any contracts agreed after 21 September 2020
- Terms and Conditions (PDF) - For any contracts agreed on or before 29 February 2016
- Terms and Conditions (PDF) - For any contracts agreed between 1 March 2016 - 21 January 2018
- Terms and Conditions (PDF) - For any contracts agreed between 22 January 2018 - 20 September 2020
If you're looking to switch to EDF Energy, simply get a quote online. Or if you're already supplied by us, you can also review your current tariff and switch via MyAccount. Click on contract renewal for more information.
Fixed for Business Online
- Terms and Conditions (PDF) - For any contracts agreed after 23 November 2023
- Terms and Conditions (PDF) - For any contracts agreed after 14 August 2023
- Terms and Conditions (PDF) - For any contracts agreed after 2 May 2023
- Terms and Conditions (PDF) - For any contracts agreed after 1 December 2022
- Terms and Conditions (PDF) - For any contracts agreed after 1 October 2022
- Terms and Conditions (PDF) - For any contracts agreed after 12 October 2021
- Terms and Conditions (PDF) - For any contracts agreed after 16 September 2021
- Terms and Conditions (PDF) - For any contracts agreed after 26 March 2021
- Fixed for Business Online (PDF) - Prices from 26 March 2021
If you're looking to switch to EDF Energy, simply get a quote online. Or if you're already supplied by us, you can also review your current tariff and switch via MyAccount. Click on contract renewal for more information.
Freedom for business
- Terms and Conditions (PDF) - For contracts agreed after 1 December 2022
- Terms and Conditions (PDF) - For contracts agreed after 1 October 2022
- Terms and Conditions (PDF) - For contracts agreed after 12 October 2021
- Terms and Conditions (PDF) - For contracts agreed after 16 September 2021
- Terms and Conditions (PDF) - For contracts agreed after 21 September 2020
- Terms and Conditions (PDF) - For contracts agreed between 21 January 2018 - 20 September 2020
- Freedom for Business (PDF) - Prices from 1 April 2023 - 6 October 2023
- Freedom for Business (PDF) - Price from 7 October 2023
Deemed
- Terms and Conditions (PDF) - Agreed after 15 December 2022
- Terms and Conditions (PDF) - Agreed after 16 September 2021
- Terms and Conditions (PDF) - Agreed after 21 September 2020
- Terms and Conditions (PDF) - Agreed between 21 January 2018 - 20 September 2020
- Terms and Conditions (PDF) - Agreed on or before 21 January 2018
- Deemed prices (PDF) - Effective from 1 October 2023
Former Tariff Customer Scheme / Tariff (Core)
If you have not changed energy supplier since 2001 and have never signed a Fixed Term contract with EDF Energy, your electricity is supplied under the Terms and Conditions of a scheme known as the Former Tariff Customer Scheme, which was set up in 2001.
All pricing information shown in these Terms and Conditions refers to the original variable prices that applied at the time the Terms and Conditions were first issued. These prices have subsequently changed on a number of occasions, as permitted by the Terms and Conditions.
Please click on the applicable link for your supply area to view your Terms and Conditions.
- For London area Terms and Conditions (PDF)
- For South East area Terms and Conditions (PDF)
- For South West area Terms and Conditions (PDF)
- Electricity Former Tariff prices (PDF) - From 1 October 2023
Extended Supply, American Express, & Easy Fix
- Terms and Conditions (PDF) - From 1 October 2022
- Terms and Conditions (PDF) - From 12 September 2021
- Terms and Conditions (PDF) - From 16 September 2021
- Terms and Conditions (PDF) - From 29 February 2016
- Extended Supply (PDF) - Prices from 1 October 2023
Prepayment
If you have not changed energy supplier since 2001 and have never signed a Fixed Term contract with EDF Energy, your electricity is supplied under the Terms and Conditions of a scheme known as the Former Tariff Customer Scheme, which was set up in 2001.
All pricing information shown in these Terms and Conditions refers to the original variable prices that applied at the time the Terms and Conditions were first issued. These prices have subsequently changed on a number of occasions, as permitted by the Terms and Conditions. See prices below.
- For London area Terms and Conditions (PDF)
- For South East area Terms and Conditions (PDF)
- For South West area Terms and Conditions (PDF)
For other contracts the Terms and Conditions that apply to your supply will depend on whether or not you have ever signed a Variable Rate Contract. Please note that Variable Rate Contract and Deemed Contract prices are identical.
- Variable Rate Contract Terms and Conditions (PDF)
- Deemed Contract Terms and Conditions (PDF)
- Prepayment electricity prices (PDF) - Effective from 1 October 2023
Need to contact us?
Out of contract prices or haven't agreed a contract with us?
Contact us on 0808 101 4276(1)
Hand in your notice
If you are ready to leave EDF Energy, then please complete our form to officially let us know. But before you do so, please get in touch to see whether there's anything we can do to change your mind.
Need to speak to us?
Simply contact us on
0333 200 5103(1)
• Monday to Thursday between 9am and 6pm
• Friday between 9am and 5pm.
Moving location?
Moving is already a stressful and busy time, so we want to make it as easy for you as we can. Whether you need us to supply energy to a new property or you're simply moving in or out of a business premises, we're here to help.