You can pay by debit or credit card instantly and securely online with MyAccount.
Our secure, web-based service gives you everything you need to manage your account in one place, from leaving a meter reading to arranging paperless billing.
To pay by telephone or online banking, you will need to give your EDF Energy account number and quote our sort code and bank account number below.
Debit or Credit card
Cheques by post
Make your cheque payable to EDF Energy Customers Ltd and send it to:
Payment Processing, PO Box 140, Plymouth, PL3 5RG
Please make sure to write your account number on the back of the cheque and allow 3 working days for the payment to reach your EDF Energy account.
You can pay your bill by cash wherever you see a PayPoint sign.
Use PayPoint finder to locate your nearest outlet. Please allow 2 working days for your payment to reach your EDF Energy account.
You can pay your bill by cash wherever you see a Payzone sign. Use Payzone finder to locate your nearest outlet.
Please allow 2 working days for your payment to reach your EDF Energy account.
You can pay by cash, or make your cheque payable to Post Office Ltd. Make sure to write your EDF Energy account number on the back of it.
Use the Post Office locator to find your nearest outlet and please allow 3 working days for payment to reach your EDF Energy account. Post Office Counters Ltd may charge you for this service.
You may find that your EDF Energy account is in credit as you've consumed less business energy than we've estimated once billed. You can simply request any credit owned back in a few steps online.
Most business customers pay by Budget Direct Debit as they'll receive 7% discount of every bill. To help we've put together a list of questions and anwsers to help.
If you’re having difficulty paying your bill, please let us know. We'll work with you to find the best solution, such as setting up a Direct Debit, considering other energy tariffs, or setting up an affordable payment plan on our Recovery for business product.
We’re here to help - call us free on 0333 200 5103(1).
Calling us sooner rather than later will help us tackle any issues early on. If your bill is not paid by the Due Date, you may be charged late payment interest at 8% above the Bank of England rate on the amount you owe. You’ll also be charged an administration fee of up to £30 per bill (plus VAT).
Our bills show you at a glance exactly how much energy you used last quarter compared to the previous quarter - and the same quarter last year. You can find out more about how to read your bill and download our step by step PDF guide to understanding your bill here.
The convenient way to pay your bills and Direct Debit helps by:
- Reducing your workload through less admin with no cheques to write
- Avoiding late payment interest charges as bills are paid on time
- Some tariffs are eligible for a
7% discount if you pay monthly by Direct Debit(2)