Already use MyAccount? Great! All you have to do is download the app and use the same login details.
What can I do with the EDF mobile app?
- Forgot your password? No worries, use your fingerprint to log in quickly and securely
- Make payments anywhere in an instant
- Check your account balance, bills, payment history and tariff information - you’ve got all the information you need at your fingertips
- Receive updates and reminders so you’re up to date with all your payments
- Switch easily between your accounts or properties
- Get help fast — check our FAQs, or send us a WhatsApp or SMS message and we'll respond asap
Energy Hub on the app
- Save up to £82 with Energy Hub(1)
Check if your energy use has changed
Get to know your energy use patterns, and how they change through the year, season by season, day by day, and hour to hour
Get practical tips to help you save energy and money
App benefits for PAYG customers
- Check your balance and top-up your meter all in one place
- Get low balance alerts so you never run out of credit
- Set auto top-ups — you'll never have to leave the house to top up your meter again
- View your top-up history
Check meter readings
Submitting your meter readings has never been easier – submit them through the app or send us a photo of your meter and we can do it for you
Get notifications when it’s time to submit your meter readings so you never forget
- Use our handy built-in-torch to help you read your meter in the dark
Our mobile app is currently available for credit and PAYG customers only. Prepayment customers are currently not supported. For further details, here are the terms and conditions for MyAccount and the EDF mobile app.
