The UK Government has started the smart meter rollout and we’re ready to help you put the control back into your hands. We want to make smart meters simple – so find out everything you need to know about getting smart with us here. We’ll answer your questions, help you book an appointment and let you know what to expect on the day of your installation.
With smart meters, you'll be able to see your energy use in pounds and pence. You can get more control over your energy and your bills. Plus, you won’t need to do anymore meter readings because your smart meter will send us your energy use. A member of our Smart Installation Society will come to fit your smart meter. They train smart, think smart and work smart to make sure you can get smart.
It’s easy to book and manage your smart meter appointment online through MyAccount. You can view available dates and choose a time that works best for the Smart Installation Society to visit. You can even change your appointment if you need to. Alternatively you can call us on 0800 056 5897(1).
We’re working hard to get smart meters to all our customers. But we’re not quite there yet. Because they’re a new technology, we’re still training our people to install them, which takes time. We are also recruiting more qualified installers, which will speed things up. Where you are in the country, the type of house you live in and the kind of meter you have also affects when you can get a new one installed. If we can’t install a smart meter in your home right now, we’ll capture your interest below and we’ll be in touch as soon as we can get you one. We’re doing all we can to install smart meters in our customers’ homes as quickly as possible.
Book your Smart Installation Society visit
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How do smart meters help you?
See exactly what you’re using and spending
Only pay for what you use
Automatic readings: no more hassle, no more home visits