What if my in-home display isn't showing any information?
If your in-home display shows Awaiting data, the banner bar is red, or there is no signal strength symbol in the banner bar, this could be because your in-home display is out of range and is not able to communicate with the smart meter.
Try moving your in-home display closer to the smart meter.
What if my in-home display is blank or has switched itself off?
Your in-home display backlight may have turned itself off to save power. Press one of the buttons to switch it back on. This setting can be changed by going to Menu, Settings, Display.
If you unplugged the display, the battery may have gone flat. The battery icon will be shown when operating on battery power. Battery power lasts four hours. Reconnect to the mains adaptor to recharge the battery.
We recommend that you always leave your in-home display plugged into the electricity mains.
How do I turn off the audio or stop it talking?
To stop the display from talking, long-press the top button, which is the middle LED. The display will tell you speech has been turned off. You can also press the top button to interrupt speech while display is talking.
How can I stop the speech repeating every few minutes?
Your in-home display's speech Repeat setting has been set to Always or Limited. You can change it to Once. To do this go to Menu, Settings, talking options, Repeat.
How long with the battery last?
The rechargeable battery should last around four hours with the default settings. When using the battery the display will dim, and switch itself off when not in use.