Warm Home Discount Scheme
The Warm Home Discount Scheme offers electricity customers a one-off payment of £150 who are potentially struggling to pay their energy bills during the cold winter months.
Where do you live?
The Warm Home Discount Scheme works differently depending on where you live in the country. Please select where you live below to find out more.
Scotland
If you live in Scotland, the Warm Home Discount Scheme works slightly differently, depending on the benefits you receive and your household income.
If you were receiving the Guarantee Credit element of Pension Credit on 24 August 2025, you automatically qualify for the Warm Home Discount – Core Group 1. You don’t need to apply.
The Department for Work and Pensions (DWP) will have written to you before the end of December 2025 to confirm your eligibility and let you know if you needed to do anything to receive your rebate.
If you receive other means-tested benefits or are on a low income but didn’t qualify under the Core Group 1 criteria, you needed to apply for the Warm Home Discount – Broader Group by 28 February 2026.
England and Wales
If you're eligible to receive the £150 payment, you don't need to apply
If EDF supplied your electricity on 24 August 2025 and you were receiving an eligible benefit, you should receive your Warm Home Discount rebate automatically.
Between October and December 2025, the Department for Work and Pensions (DWP) wrote to customers who qualified for the Warm Home Discount – Core Group 1 or Core Group 2. Your letter explained whether you needed to take any action to receive your rebate.
The Warm Home Discount helpline closed on 28 February 2026.
Please check back in September 2026 for updates about the Warm Home Discount scheme for Winter 2026/27.
What is the Warm Home Discount Scheme
The Warm Home Discount is a government-led scheme that requires electricity suppliers to offer additional support to people at risk of being fuel-poor by offering a rebate of £150 to eligible customers.
There are three elements to the WHD rebate scheme:
- Core Group 1
Eligible customers living in England, Wales or Scotland who are in receipt of the Guarantee element of Pension Credit will be identified by the Department for Work and Pensions (DWP) and they should receive their rebate automatically from us - Core Group 2
Eligible customers living in England and Wales who are in receipt of means-tested benefits on the qualifying date will be identified by the DWP and they should receive their rebate automatically from us - Scotland Broader Group
Customers in Scotland who are not eligible for Core Group 1 must apply each year
How will I receive my Warm Home Discount Rebate?
If you're eligible, we will provide your £150 WHD rebate by the end of March 2026
Credit meter
If you have a credit meter, your Warm Home Discount rebate will be credited directly to your account. Once it has been applied, it will show on your next bill. You'll also be able to view this via your online account. Log into MyAccount or register now - it only takes a few minutes.
Prepayment meter
If you're a prepayment customer, you'll receive a voucher (which is a bar-coded letter) in the post with instructions on redeeming it. Please note that you can only redeem the voucher at the Post Office. Find the nearest Post Office to you.
Smart Pay As You Go meter
If you're a smart Pay As You Go customer, the rebate will be credited directly to your electricity meter. You'll receive confirmation that this has been completed. You'll also be able to view this in your online account. Log into MyAccount or register now - it only takes a few minutes.
Further help and advice about this year's scheme
If you need any more information about this year's scheme, head over to our Help and Support area.
Extra help and support
Do you need support with stress, illness, bereavement, disability or debt? We’re here to help.
Vulnerable households may also qualify for free energy-saving improvements like solar panels, insulation, or heating upgrades — helping you stay cosy and lower your energy bills.
Tips to help you reduce your energy
With the cost of living on the rise, there's never been a better time to cut your energy bills and be kind to the planet.
We've put together some tips to help you and your family reduce your energy use in every room of your home.
