If you're vulnerable our Fund could help you with electricity or gas bill debts, and provide essential white goods such as a fridge or cooker.
Step 1: Register for help from our Priority Services. To see how we can support you. We'll help make sure you're on the best energy tariff and see if we can save you money on your future energy bills. You'll also need to have sought independent advice before you apply. We can refer you to speak to one of our partners for free independent advice to help you manage your money and maximise your income.
Step 2: Apply for help from the Customer Support Fund on the Let's Talk website. You'll need to have your EDF account number and current energy debt balances ready, along with details of your household finances and vulnerability. It may be helpful to have your more recent energy bill to hand when you apply. The form will guide you through the process and automatically save so you won't lose your progress.