The EDF Customer Support fund awards grants to some of our most vulnerable customers at a time when they need it most. The Fund helps customers clear domestic gas and/or electricity debts and to help customers remain debt-free. We can also offer help to provide essential energy-efficient white goods.
Step 1 - Contact us to see how we can help you. We'll review your current energy tariff and how much energy you use. This will help us see if we can save you money on your future energy bills.
Step 2 - Independent advice. Access free independent advice on managing your money and maximising your income. We can refer you to one of our trusted partners IncomeMax or Citizens Advice Plymouth. Helping you take control of your finances. Register through our Priority Services and we'll get them to contact you. They can also help you with your application to the Fund.
Once you've completed step 1 and 2 you can register your details and apply for the Fund on the Let’s Talk website provided by Charis Grants. You will be guided through the application process, explaining what information you'll need. Don't worry you can save the application as you go so you don't lose any stage. It may be helpful to have your most recent energy bill to hand.
Once completed they will consider the information you've provided. Successful applications will receive an award.
Apply now. You'll be directed to the Let's Talk log in page.