COVID-19 update
Due to the current situation with the Coronavirus, we will not be accepting new requests for loft and cavity wall insulation. Previously scheduled home visits and installations will be temporarily suspended.
To ensure customers have heating and hot water we will continue to replace broken gas boilers for the time being. Please note that this may also change at short notice.
We apologise for any inconvenience this may cause, but feel that this is in the best interest of our customers and third party contractors. Thank you for your patience.
What is the ECO scheme?
The Energy Company Obligation (ECO) scheme is a government incentive that helps people lower their home heating costs through energy efficiency measures.
With the ECO scheme you can get:
- Free cavity wall insulation,
- Free loft insulation,
- A subsidised gas boiler replacement.
How do I qualify for the ECO scheme?
To qualify for the ECO scheme, you or someone in your household, must:
- Be an EDF Energy customer,
- Own or privately rent your home, which has an EPC rating of A to E (If you're renting we can offer insulation but not the boiler. Social housing properties aren't eligible.)
- Qualify for Universal Credits, Tax Credits, Child Benefit or another UK benefit allowance (please see full list qualifying criteria below).
Full list of qualifying benefits
- Universal Credit
- Tax Credits (Child Tax Credits and Working Tax Credits)
- Pension Guarantee Credit
- Carer’s Allowance
- Constant Attendance Allowance
- Personal Independence Payment
- Attendance Allowance
- Industrial Injuries Disablement Benefit
- War Pensions Mobility Supplement
- Armed Forces Independence Payment
- Disability Living Allowance
- Income-related Employment and Support Allowance
- Income-based Jobseekers Allowance
- Income Support
- Severe Disablement Allowance
- Child benefit - please see the benefit's maximum threshold:
| If you' re a single claimant: | If you're claiming as a couple: |
| One child: £18,500 Two children: £23,000 Three children: £27,500 Four or more children: £32,000 | One child: £25,500 Two children: £30,000 Three children: £34,500 Four or more children: £39,000 |
ECO scheme options
Find out more about what's included in each of the ECO scheme options.
Loft insulation
Benefits
- Keep your home warm,
- Lower your heating bills,
- Reduce your carbon footprint.
You’re eligible if:
- Your loft is accessible,
- Your existing loft insulation is less than or equal to 100mm thick,
- There are no infestations or water damage.
What's included:
- Installation of mineral wool insulation in your loft,
- Insulation of cold water tank and pipes in loft space,
- Loft vents as required,
- Downlighter covers as required.
Please note that we cannot insulate rooms in the roof. Loft conversions are exempt from the ECO scheme.
Cavity wall insulation
Benefits
- Draught exclusion,
- Reduce your heating bills,
- Quick and easy to install.
You’re eligible if:
- Your home hasn't got cavity wall insulation,
- Your home is two storeys or less,
- The property was built before 1983.
What's included:
- Installation of approved cavity wall material in external walls,
- Approved 25-year cavity wall guarantee.
Gas boiler replacement
Benefits
- Lower fitting cost at £240 (incl. VAT),
- Peace of mind,
- Control of temperature.
You’re eligible if:
- You're a homeowner,
- Your current boiler is broken.
What's included:
Installed and connected to existing pipework and controls,
Electrical works associated with the boiler installation,
Carbon Monoxide detector,
A one-year minimum warranty on parts and labour.
The ECO scheme survey process
Want to start your energy-saving improvement through the ECO scheme?
The first step is to get in touch with us on 0333 200 5119(1).
1 Consultation
Answer our quick questions to find out whether you’re eligible for the ECO scheme. For a gas boiler replacement, you’ll need to tell us the current model of your boiler.
2 Book a date
We’ll arrange your technical survey with our installer who’ll be able to confirm what options you qualify for. Technical survey appointments are often booked within four weeks of your initial call.
3 Home visit
Our installer will gather all the information we need to assess your property. They’ll let you know any technical requirements needed for the improvements.
4 The installation
After the technical survey has been completed, we’ll get to work on the improvements. Our installer will send you an invoice if there’s any additional work needed before the installation begins. We aim to have all measures installed within three months of your initial contact.
5 Important documents
You’ll receive your warranty and maintenance documents where applicable.
Customer case study
In this video, one of our customers, David Cowell, shares his experience with the ECO scheme. He had a new loft and cavity wall insulation installed, and is very pleased with the result.
Get in touch
Want more information about the ECO scheme?
Feel free to contact a member of our team, 9am-5pm Monday to Friday to have all your questions answered.
Call us on 0333 200 5119(1).
Get extra support
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