What is the ECO scheme?

The Energy Company Obligation (ECO) scheme is a government incentive that helps people lower their home heating costs through energy efficiency measures.

With the ECO scheme you can get: 

  • Free cavity wall insulation,
  • Free loft insulation, 
  • A subsidised gas boiler replacement.

How do I qualify for the ECO scheme?

To qualify for the ECO scheme, you or someone in your household, must:

  • Be an EDF Energy customer, 
  • Own or privately rent your home, which has an EPC rating of A to E (If you're renting we can offer insulation but not the boiler. Social housing properties aren't eligible.)
  • Qualify for Universal Credits, Tax Credits, Child Benefit or another UK benefit allowance (please see full list qualifying criteria below).

Full list of qualifying benefits

  • Universal Credit
  • Tax Credits (Child Tax Credits and Working Tax Credits)
  • Pension Guarantee Credit
  • Carer’s Allowance
  • Constant Attendance Allowance
  • Personal Independence Payment
  • Attendance Allowance
  • Industrial Injuries Disablement Benefit
  • War Pensions Mobility Supplement
  • Armed Forces Independence Payment
  • Disability Living Allowance
  • Income-related Employment and Support Allowance
  • Income-based Jobseekers Allowance
  • Income Support
  • Severe Disablement Allowance
  • Child benefit - please see the benefit's maximum threshold: 
If you' re a single claimant: If you're claiming as a couple:
One child: £18,500
Two children: £23,000
Three children: £27,500
Four or more children: £32,000
One child: £25,500
Two children: £30,000
Three children: £34,500
Four or more children: £39,000

ECO scheme options

Find out more about what's included in each of the ECO scheme options. 

Loft insulation

Benefits 

  • Keep your home warm,
  • Lower your heating bills,
  • Reduce your carbon footprint.

 

You’re eligible if:

  • Your loft is accessible,
  • Your existing loft insulation is less than or equal to 100mm thick,
  • There are no infestations or water damage.

 

What's included:

  • Installation of mineral wool insulation in your loft,
  • Insulation of cold water tank and pipes in loft space,
  • Loft vents as required,
  • Downlighter covers as required.

 

Please note that we cannot insulate rooms in the roof. Loft conversions are exempt from the ECO scheme. 

 

Find out more about loft insulation.

a close up of a cavity wall injection tube affixed to a wall

Cavity wall insulation

Benefits

  • Draught exclusion, 
  • Reduce your heating bills,
  • Quick and easy to install.



You’re eligible if:

  • Your home hasn't got cavity wall insulation,
  • Your home is two storeys or less,
  • The property was built before 1983.   

 

What's included:

  • Installation of approved cavity wall material in external walls,
  • Approved 25-year cavity wall guarantee.

 

Find out more about cavity wall insulation. 

Gas boiler replacement

Benefits

  • Lower fitting cost at £240 (incl. VAT),
  • Peace of mind,
  • Control of temperature.            

 

You’re eligible if:

  • You're a homeowner,
  • Your current boiler is broken.      

 

                                                                         

What's included:

  • Installed and connected to existing pipework and controls,

  • Electrical works associated with the boiler installation,

  • Carbon Monoxide detector,

  • A one-year minimum warranty on parts and labour.

 

Find out more about gas boiler replacements.

The ECO scheme survey process

Want to start your energy-saving improvement through the ECO scheme? The first step is to get in touch with us on 0333 200 5119(1).

1 Consultation

Answer our quick questions to find out whether you’re eligible for the ECO scheme. For a gas boiler replacement, you’ll need to tell us the current model of your boiler. 
 

2 Book a date

We’ll arrange your technical survey with our installer who’ll be able to confirm what options you qualify for. Technical survey appointments are often booked within four weeks of your initial call.
 

3 Home visit

Our installer will gather all the information we need to assess your property. They’ll let you know any technical requirements needed for the improvements. 
 

4 The installation

After the technical survey has been completed, we’ll get to work on the improvements. Our installer will send you an invoice if there’s any additional work needed before the installation begins. We aim to have all measures installed within three months of your initial contact.
 

5 Important documents

You’ll receive your warranty and maintenance documents where applicable.

Customer case study

In this video, one of our customers, David Cowell, shares his experience with the ECO scheme. He had a new loft and cavity wall insulation installed, and is very pleased with the result.

Get in touch

Want more information about the ECO scheme?

Feel free to contact a member of our team, 9am-5pm Monday to Friday to have all your questions answered.

Call us on 0333 200 5119(1).

FAQs

Can I spread the cost of installation via finance?

Unfortunately, EDF Energy doesn't offer a finance option. 

Can I apply for the ECO scheme online?

Not at the moment, but we hope to have this functionality in the future, for now you can enquire through your account, or switch to EDF Energy.

 

If I’m not eligible for the ECO scheme, can I pay for insulation and/or a replacement boiler to be installed?

Yes, EDF Energy has a replacement boiler offer and many more energy efficiency options.

 

Why are council/social housing tenants not eligible for the ECO scheme?

Your local council is responsible for maintaining its housing. Please contact them to see if any help is available.

Who do I contact if I have a query or complaint about my installation?

In the first instance, you should contact the installer directly. If you are unsatisfied with their response, please contact the EDF Energy ECO team on 0333 200 5119.

Are there any property types that don’t qualify for the ECO scheme?

Certain property types may not be able to receive certain measures, such as insulation in park homes, or properties more than three storeys high.