Contact us

Call us now on freephone
0800 096 2255(1)

We're open Monday to Friday between 8am and 6pm.

If that's not convenient, we have several other ways to get in touch.

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Frequently asked questions

For quick answers to questions you have about your bill, our rates, meters, tariffs and more, check out our FAQs.

Moving Premises

Moving in or out?
Let us help

Moving is already a stressful and busy time, so we want to make it as easy for you as we can. Whether you need us to supply energy to a new property or you're simply moving in or out of a business premises, we're here to help.

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Download our mobile app

Make managing your business account easier with the new-look EDF Energy app. Stay in control of your energy anytime, anywhere.

Manage your account online

Sign up or log in to your online account 'MyAccount' where you can: 

  • Submit meter readings
  • View and download bills
  • Pay bills online, securely
  • Sign up to paperless billing 
  • Manage your account on the go
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Send us an email

We understand you are busy, so why not fill out our contact form with your question or comment and we'll respond as quickly as we can.

See all our tariffs

We have tariffs to suit the needs of all customers. Find the one that's right for you:


Make sure you also read our guide to meter types to make sure you've got the right meter for your needs. 

Interested in our fuel mix? You can see it here.

Multi sites and developers

If you're a landlord, local authority or property developer we can work to find you the best solution for your energy needs.

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Hand in your notice

If you are ready to leave EDF Energy, then please complete our form to officially let us know. But before you do so, please get in touch to see whether there's anything we can do to change your mind.

Have you received a scam / phishing email from
EDF Energy?

Fraudsters use scam / phishing emails to try to steal your information. The emails will often look like they’re from EDF Energy, and they’ll ask you for personal data or get you to visit a fake website.

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How to pay your bill

We offer a number of ways to pay your EDF Energy bill, so find the one that suits you best.

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Looking for energy for your home?

We offer a range of competitive contracts for electricity and gas for your home. 

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Energy efficiency tips and advice

Making simple changes could save you energy and money.