New electricity connections

Here’s how you can get your electricity supply connected.

Apply for a new connection

Need a new electricity connection for your business?

If you’re unsure how to get a new electricity supply, let us explain … we’ll make it quick, simple and hassle-free.

Whether you’re looking for a permanent or temporary electricity connection, you need to know who to talk to, what to do – and, importantly, in what order.

A guide to new connections

Help with domestic connections

Not an EDF business customer? Is your new connection for a domestic property? 

Let's get you to the right team. Simply call our energy specialists on: 0333 006 9950(1) or email hello@edfenergy.com

Ready to get connected?

Make sure you're ready to request your new connection. Check out our handy e-guide

Got everything you need - including your Meter Point Administration Number (MPAN), size and type of supply you need? Then you’re ready to complete our new connection request form. 

Need more help? Call us on 0845 366 3664(2)

Complete new connection request form

Need to disconnect your supply?

A disconnection is typically required when you need to remove redundant cables from your site or the building is going to be demolished.

If you need us to disconnect the electricity supply to your site please complete our disconnection form.

Disconnection form

Important Notice for New Installations: Current Type Advanced Meters (CT AMR) Regulatory Update

As of 15 April 2024 Ofgem requires that any new Current Type Advanced Meters (CT AMR) installations to be Half Hourly settled.

Please note that if you require further information on a new installation contact your local Distribution Network Operator (DNO) or our New Connections team on NewSupply@edfenergy.com for further guidance.

To help you locate your local DNO click here

For more information on P432, here is the final approval report from Ofgem click here

Important Notice for New Connections: Unmetered Supplies Regulatory Update

As of 1 April 2024 Ofgem has mandated that any new Unmetered Supplies (UMS) connection MPANs will have to be Half Hourly settled.

Please note that if you require further information on a new connection you should contact the Unmetered Supplies Operator to ensure that your UMS Certificates for new UMS Inventories are Half Hourly settled.

For more information, please visit the UMSO website