Business energy supply for SMEs


We understand how difficult it is for our business customers at the moment.

As one of the largest energy suppliers to UK businesses, we're here to help you through this time with help and advice.

Here is the latest update on the government support for customers

The new Energy Bills Discount Scheme (EBDS) started on 1 April 2023 and will run for 12 months, until 31 March 2024.If you are eligible to receive the discount, you don't need to do anything: you'll see the discount automatically applied to the unit rates on your bills. Find out more about the government's rebate schemes and eligibility rules.

The Energy Bill Relief Scheme (EBRS) ended on 31 March 2023. Visit our Energy Bill Relief Support info. Or go to the government website for further information.

Get a smart meter for your small business

We're installing smart meters up and down the country to help our business customers have better control of their energy.

With a smart meter you'll be able to track your energy use and what it costs, online. You may also be able to make changes to reduce your overall usage end energy bills.

Find out about smart meters

Do you already have your business energy with us?

It's easiest to manage your business electricity and/or gas online. Just register for MyAccount and then you can:
 

  • View, download and pay invoices
  • Submit meter reads
  • Change or renew your business contract
  • Book your smart meter appointment installation
Register for MyAccount

Is your small business moving premises?

If your business is moving premises or adding a new location, we have a dedicated team to help you manage it quickly and easily.

 

Get advice on moving premises

More than just business energy

How to lower the costs of your small businesses energy bills

Lower your energy costs

Multi sites and property developers

Solutions for developers
Confident landlord

Are you a landlord? Check out BoilerCare Landlord offer. From £14.80 per month(1)

BoilerCare Landlord looks after your boiler, controls and the heating system. The boiler in your property will get an annual service and CP12 check and certificate. Access to Domestic & General's maintenance and support platform gives ongoing maintenance, hints and tips to keep your boiler running smoothly.

 

Go to BoilerCare Landlord

Electric vehicles and your small business

Electric vehicles for your business

There are many interesting articles on our Energywise blog. You may specifically like reading about business size and energy use and how that determines what tariff contracts are available to your business. 

Small business help and support

Need to contact us?

 

Customer Service
0333 200 5103(2)

Sales
0333 009 7085(2)

Contact us

Here are some of the most frequently asked questions. For more, view our FAQ section for small businesses.

Could I save by switching business energy?

All businesses are different but you could see if you could save money by comparing unit rates and standing charges as well as monthly and annual cost projections.   

It’s difficult to say how much your business could save, as quotes are dependent on Estimated Annual Consumption (EAC) and the size of the business. But we review our price monthly to ensure we stay competitive.

If I switch my small business energy supplier, how long does it take and what’s the process?

The end-to-end process from agreeing to a new contract with us to being live on supply should take no longer than 3 weeks. Or if future-dated, we’ll start supply on your desired date.

Switching business energy is similar to switching a residential supply. To make things simple and straightforward, we’ll ask you to enter a postcode, confirm your address and input your business energy use (it’s always handy to have a bill to hand). If you don't know how much energy your business uses in kWh, you can always enter spend in pounds.

Once you select a new tariff, we’ll run a ‘soft’ credit check to see if your business is eligible. Tthis is normal and most business energy suppliers do this. Once completed, you just need to select a start date you'd like (up to 150 days) and enter business owner details in order to set up an energy account.

We'll sort out the rest, such as speaking with your current business energy supplier and arranging for the switch to take place so you can get on with the important job of running your business.

If I switch my small business energy online, what information do I need?

We normally just need businesses to enter very basic information such as:

  • Business address
  • How much energy you use (kWh or £) 
  • Type of business
  • Company registration number (if LTD)
  • Owners details 

In some cases if we're unable to retrieve your metering details we will ask to confirm information which can be found on a bill or our Live Chat team can help you answer:

  • Do you have a Prepayment meter?
  • What meter type do you have?

How do I compare small business energy suppliers?

The best way to compare business energy rates/prices would be the compare the unit rates and standing charges with your current tariff or renewal offer. Or you can compare the projected costs (£). Be aware the projected costs are all based on how much energy your business uses based on what you've stated. So you’ll only be charged for the energy you’ve used and by submitting meter reads we can understand your usage. 

Do your business energy quotes include VAT and CCL?

Our online quote doesn't include VAT and CCL, however, if you choose to buy we'll apply VAT and CCL before completing the purchase. If you'd like to know at quote results stage, our live chat advisers are able to calculate this for you if needed.  

What should I do if I'm moving business premises?

Moving into premises not supplied by us?

We have range of business energy tariffs to suit your business needs. All you need to do is agree to a new contract online by getting a quote and we'll sort out the rest.

If your current premises is already supplied by us you can simply take us with you. Just give us a few details and we'll make sure your business energy is moved across. ​

Moving into premises already supplied by us?

It's best to contact us on 0333 009 7115(2) to agree on the best business energy tariff and avoid expensive out-of-contract charges.  

Don’t forget - meter readings should also be taken at your old/new locations on the day you move out/in so you can be billed accurately.