Contact us - For business
For home customers – ways to contact us
Choose how you'd like us to answer your energy questions — we're here to help.
Emergency
24-hour gas emergency helpline
0800 111 999(1)
Power cut?
Call 105(1)
Other electrical emergencies?
List of electricity network distributors
Looking for extra help?
We understand this is a really difficult time for our business customers. We're here for you and have pulled together all the info you need in one place.
Not a Small or Medium Business cutomer?
Need help with your residential home energy account?
Looking for help with your Large business account?
Making a complaint
If you aren't happy, we want to hear about it so we can put it right.