Helping our business customers during Coronavirus (COVID-19)
Sorry, it might be taking a little longer to get through to us in these troubled times. We’re prioritising our most vulnerable customers, those who need extra help.
So if you don’t need to speak with us urgently, we have a lot of help online in our FAQs.
You can also manage your energy account online via MyAccount.
Thank you for your patience.
Useful phone numbers for SME businesses
We know you’re busy so a quick call to us(1) can get you moved onto a new product, solve a query on your account or allow you to submit a meter read for an accurate bill. If you are looking for contact information for your home energy account, please visit our residential page for phone numbers and other ways to get in touch.
Business customer services | 0333 200 5103(1) |
Business sales | 0333 009 7085(1) |
Business Movers | 0333 009 7115(1) |
Business meter reading | 0333 200 5108(1) |
Calling from abroad - all enquiries | +44 203 995 2452(1) |
Customer services for home customers | 0333 200 5100(1) |
If you suspect energy theft/meter tampering report it to stayenergysafe | 0800 023 2777(1) |
Write to us
You can write to us at:
FREEPOST: EDF ENERGY – PLYMOUTH
Other advice links
Manage your account