Contact us - For business
For home customers – ways to contact us
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Not a Small or Medium Business cutomer?
Need help with your residential home energy account?
Looking for help with your Large business account?
Making a complaint
If you aren't happy, we want to hear about it so we can put it right.
Looking for extra help?
We understand this is a really difficult time for our business customers.
We're here for you and have pulled together all the info you need in one place.
Emergency
24-hour gas emergency helpline
0800 111 999(2)
Power cut?
Call 105(2)
Suspect energy theft or meter tampering?
Report it to stayenergysafe
0800 023 2777(2)