Helping our customers during Coronavirus (COVID-19)
Thank you for your patience during this challenging time. Nearly all of our staff are now set up to work from home, so please get in touch if you need help.
The quickest and easiest way to get the information you need is to visit edfenergy.com/mybusiness. Here you can download copy invoices, submit readings and export consumption data. We’re also on hand to answer your query online via Live Chat by clicking the Green ‘Chat’ button on your MyBusiness homepage.
Read our FAQs for general Coronavirus (COVID-19) help and advice.
The UK Government have made a full range of business support measures available to UK businesses and employees. Full details of the different support available can be found on the government's website: www.businesssupport.gov.uk/coronavirus-business-support
The Government, in consultation with industry, has issued new guidance to help businesses in the UK get back up and running and workplaces operating as safely as possible. This guidance clarifies the types of businesses that can operate and how they can run the business safely during coronavirus pandemic.
MyBusiness
Take control and discover easy ways to manage your energy account online with MyBusiness
View electronic invoices, raise and track queries, and get immediate access to consumption data.
Partner Hub
Are you an EDF Channel Partner? Take a look at our Partner Hub where you can find loads of information on the energy market, EDF and how to get in touch.
Buying energy
We put you in charge of your energy whether that means fixed pricing, flexible contracts or bespoke plans. Our aim is to save you money, make things easier and help you meet sustainability targets.
Selling energy
It doesn’t matter if you’re a commercial energy generator or a tech savvy business with surplus solar-generated electricity, we can help you get the best price.
Energy solutions
You want your business energy to be low-carbon and more efficient. With our expertise, we can enable you to cut costs, control your energy use and help reduce your carbon emissions.
TalkPower
We provide expert analysis on the big issues facing British business. Join one of our regional TalkPower live events for in-depth analysis and debate. Or catch-up from your desk with our webinars and blogs.
Market Insight
Free online energy market intelligence for EDF large business customers so you’ll always have the latest information at your fingertips.
New customers
Call us on 0800 328 9030 (1) to discuss your needs or get a quote.
Existing customers
Log into MyBusiness.
Our Quality Policy
EDF's I&C Operations and Sales and Marketing are committed to operating to ISO 9001 standards, and all applicable industry regulations and customer requirements.
We will continually improve to become Simply Better for EDF I&C Customers – known for delivering the top-rated customer experience, always re-inventing ourselves to stay ahead.
To achieve this we will use and monitor objectives and;
- Do the basics brilliantly
- Re-invent customer experience
- Move beyond supply
The Quality Policy is supported in full by the EDF I&C Operations and Sales and Marketing Leadership Team.
