Helping our customers during Coronavirus (COVID-19)

Thank you for your patience during this challenging time. Nearly all of our staff are now set up to work from home, so please get in touch if you need help.

The quickest and easiest way to get the information you need is to visit edfenergy.com/mybusinessHere you can download copy invoices, submit readings and export consumption data. We’re also on hand to answer your query online via Live Chat by clicking the Green ‘Chat’ button on your MyBusiness homepage.

Read our FAQs for general Coronavirus (COVID-19) help and advice.

The UK Government have made a full range of business support measures available to UK businesses and employees. Full details of the different support available can be found on the government's website: www.businesssupport.gov.uk/coronavirus-business-support

The Government, in consultation with industry, has issued new guidance  to help businesses in the UK get back up and running and workplaces operating as safely as possible. This guidance clarifies the types of businesses that can operate and how they can run the business safely during coronavirus pandemic.

Billing and Payments

For extra support on your billing and payments, you'll find it here.

Smart meters

We're now able to offer smart metering to our non-half hourly, profile class 1-4 business customers. 

MyBusiness

Log in to MyBusiness to view bills, monitor your energy consumption and raise queries. 

Partner Hub

Are you an EDF Channel Partner? Take a look at our Partner Hub where you can find loads of information on the energy market, EDF and how to get in touch.

Help centre

Energy can be a complicated subject. We're simplifying it. Depending on what you need, we have the experts who can help.

Documents and guides

Find that vital fact sheet or information on your terms and conditions all in one place.

Understand your bill

We believe it should be easy for you to receive and pay your bills. If you're having difficulty understanding a section of your bill our detailed guide can help make things clearer.

Moving location?

Moving from one business site to another can be time-consuming. Don’t let your energy supply hold you up.

Buying energy

Whatever your energy needs, you’ll find the right contract to help you power your business.

Work with us

In a complex energy market, we work with brokers and consultants to provide businesses with the very best products and services.

Generating and selling energy

Join the energy revolution - generating power and extra revenue.

Energy Intensive Industries

The government has introduced a scheme that helps the UK’s Energy Intensive Industries compete with companies in countries with lower energy costs.

Find out what it means for your business and what to do next.