Smart metering and your business

How smart meters work for businesses

By asking us to replace the existing Non-Half Hourly (NHH) meters in your business property with smart meters:

Automated meter readings

Smart meters can capture and store data about your energy use as frequently as every half hour. Your energy supplier can  then collect this data directly via a remote connection.

This means you’ll get accurate bills based on actual reads without having to take the time to visit your sites and manually submit meter readings(1).

Data at your fingertips

Having regular readings as often as half hourly gives you the knowledge to:

  • make changes in your operations, equipment or even schedule where you could potentially use less energy, 
  • help to reduce costs,
  • demonstrate ROI on your efficiencies projects,
  • and reach your Net Zero targets.  
The circular economy offers much potential for business.

Help the grid make our energy system smarter:

The data from smart meters helps our energy system understand how much, when and where energy is being used across Great Britain. This can be used to better forecast energy demand, reduce waste, and better plan for the future.

Interested in having a smart meter installed?

If you’d like to register your interest in having a smart meter, please let us know by emailing our team at I&CSmartMeteringQueries@edfenergy.com and we'll get in touch as soon as we start installing in your area and meter type.

What to expect on the day of your smart meter installation? ​​​​​​​

Our installers try to install your new smart meter with as little disruption to you and your business as possible, offering flexibility in appointments to fit with your hours of operation where we can.

  • On the day of your appointment, the installer will call you when they’re on their way so you’ll know when to expect them.
  • When our installer arrives at your business, they'll always show you their ID.
  • Before the installation they'll have a look at the area around the meter to make sure it's safe.
  • Your electricity supply will have to be switched off for about 30 minutes per meter.

More information

Smart and advanced meters

Smart and advanced meters are two meter technologies introduced nationally to help create the national energy infrastructure needed for a low carbon future.

If you are classified as a non-microbusiness, you are able to choose between having an AMR (Automatic Meter Reading) smart meter and a SMETS 2 smart meter.

Smart metering FAQ

There are a number of myths and confusions out there about smart meters. So, we wanted to help answer your questions and set the record straight.

From how your data is used and your choices, to questions about radiation - we've got it covered.