Smart meters can record more information than standard electricity and gas meters. In fact, they can capture and store data about your energy use as frequently as every half hour.
It is the responsibility of your current supplier for each fuel to arrange for the replacement of all Non Half-Hourly meters.
Smart meters also allow us, as your energy supplier, to collect this information directly via a remote connection. This means we’ll no longer need to ask you for regular meter readings (there may be times when we're unable to communicate with the smart meter. If this happens, we may contact you for a meter reading).
The government is overseeing the smart meter rollout and has put rules in place to protect the data collected from your meter.
Smart meters should be installed in every eligible property in Great Britain between now and 2024. We'll let you know when we have availability to install one at your business.