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Smart metering and your business

How smart meters work for businesses

By asking us to replace the existing Non-Half Hourly (NHH) meters in your business property with smart meters:

Automated meter readings

Smart meters can capture and store data about your energy use as frequently as every half hour. Your energy supplier can then collect this data directly via a remote connection.

This means you’ll get accurate bills based on actual reads without having to take the time to visit your sites and manually submit meter readings(1).

Learn more about how to use your data

Help the grid make our energy system smarter

The data from smart meters helps our energy system understand how much, when and where energy is being used across Great Britain. This can be used to better forecast energy demand, reduce waste, and better plan for the future.

Data at your fingertips

Having regular readings as often as half hourly gives you the knowledge to:

  • make changes in your operations, equipment, or even schedule where you could potentially use less energy
  • help to reduce costs
  • demonstrate ROI on your efficiencies projects
  • and reach your Net Zero targets

Read our handy guide to your smart meter business energy data.

Interested in having a smart meter installed?

To request a smart meter, please email our team at  or fill out our quick form  and we'll be in touch.

The University of Plymouth gets smart

Working in partnership, TEC and EDF supported the University of Plymouth to upgrade 16 NHH meters across their sites to smart meters. 

The installs were successfully carried out within two weeks, according to a plan that ensured minimal disruption for the university. This has led to more accurate billing for the university, and access to HH data has also supported them to become more energy efficient. 

'Our goals to Net Zero (scope 1&2) became just a little bit easier!' Jack Roberts, Energy Manager at University of Plymouth

What to expect on the day of your smart meter installation? ​​​​​​​

Our installers try to install your new smart meter with as little disruption to you and your business as possible, offering flexibility in appointments to fit with your hours of operation where we can.

  • On the day of your appointment, the installer will call you when they’re on their way so you’ll know when to expect them
  • When our installer arrives at your business, they'll always show you their ID
  • Before the installation, they'll look at the area around the meter to ensure it's safe
  • Your electricity supply must be switched off for about 30 minutes per meter

Find out in more detail what happens on installation day.

More information

Smart and advanced meters

Smart and advanced meters are two-meter technologies introduced nationally to help create the national energy infrastructure needed for a low-carbon future.

If you are classified as a non-microbusiness, you can choose between having an AMR (Automatic Meter Reading) smart meter and a SMETS 2 smart meter.

Smart metering FAQ

There are several myths and confusions out there about smart meters. So, we wanted to help answer your questions and set the record straight.

From how your data is used and your choices to questions about radiation we've got it covered.

Read our facts about smart meters.