You'll find everything you'll need
as an EDF Partner here.
Your EDF Partner Hub
Save this page to your favourites, it's your complete resource centre as an EDF Partner.
Here you'll find links to our the latest blogs, webinars and videos to help you navigate the complex world of energy. We'll also keep you updated on industry news so you can keep ahead of the game in the energy market, and let you know the best ways to keep in touch.
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Peace of Mind is fully fixed for COVID-19
COVID-19 has had a huge impact on businesses, our lives and on energy suppliers.
We wanted to remind you that in this time of uncertainty, our fixed Peace of Mind product will be fully fixed for COVID-19.
MyBusiness
MyBusiness has a range of features to make managing your customers' accounts a breeze. The intuitive interface makes navigation simple with an enhanced search facility and increased access to data. And we’re here to help support you with getting to grips with all the features.
TalkPower Energy Academy
Our free online learning tool is here to help you and your team expand your knowledge of the UK energy market. We’ve got our experts together to share with you their insights, strategies, tactics and tips.
We're now CPD accredited by The Energy Manager's Association, so you're assured of the quality of our content.
Monitor Report
Our team keep watch over a wide range of factors that influence each non-energy costs. For the latest headlines for some of the short, medium and long-term changes, check out the latest Monitor Report on Market Insight here:
Market Insight
For informed energy buyers. See the latest power, gas, oil, coal and other costs driving your electricity prices, with analysis from our traders.
MyBusiness Live Demo
Watch here as we guide you through navigating the website, downloading invoices, downloading your HH data, and raising a query or complaint.
Handy MyBusiness Video Guides
Click on the links below to watch the videos:
Blogs & Webinars
Latest Talk Power Blogs
Get in the know
Watch the latest in our series of Power Market updates.
James Chaplin runs through the latest market developments and whats been influencing the price of power, as well as looking ahead.
Our Talk Power webinars
To stay up to date with the latest on the UK energy market and help your customers make the right decisions, watch our Talk Power webinars.
Delivered by experts, our interactive webinars will provide practical advice and insightful content for anybody interested in energy issues relevant to business.
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Receive regular updates on current issues, developments and trends from our leading energy experts.
Keep your finger on the pulse of what’s happening in the energy industry by subscribing to Talk Power today to receive email notifications when new communications are available.
Videos
The big non-energy costs shake up
Your energy buying options
How to cut your Transmission Charge this winter
4 ways to cut your biggest non-energy cost - Distribution Charge
How to spot a saving opportunity in your Availability Charge
Changes to the Climate Change Levy
Your guide to accurate bills
Our fuel mix
Every year we must publish details of the fuel sources that have been used to generate the electricity we supply to our customers. The information in the table below covers our supply licence for EDF Energy Customers Ltd for the period from April 2019 to March 2020.
Our customers' electricity is sourced from our own UK power stations, the wholesale energy market and other independent power generators. We are a major supporter of independent renewable generators.
| Coal | Gas | Nuclear | Renewable | Other | CO2 g/kWh | Radioactive waste g/kWh | |
|---|---|---|---|---|---|---|---|
| EDF's fuel mix | 3.5% | 9.3% | 66.6% | 20.5% | 0.1% | 70 | 0.0047 |
| Contribution to our carbon emissions | 49% | 49.3% | 0.0% | 0.0% | 1.7% | ||
| UK average fuel mix | 3.9% | 39.4% | 16.6% | 37.9% | 2.2% | 198 | 0.0012 |
The figures for the UK average fuel mix are provided by the Department for Business, Energy and Industrial Strategy (BEIS). Depending on the tariff you are on, the fuel source and the carbon emissions associated with the generation of your electricity may vary.
| Fuel type | Nuclear (1) | Renewable (2) | Other | CO2 g/kWh | Carbon balancing of residual emissions (3) |
|---|---|---|---|---|---|
| Residential tariffs | 100% | 0 | ✓ | ||
| SME tariffs | 100% | 0 | |||
| Zero Carbon for Business tariff | 100% | 0 | ✓ | ||
| Renewable tariffs | 100% | 0 | ✓ | ||
| Other tariffs | 9.1% coal, 24.4% gas, 55.3% nuclear, 10.9% renewable, 0.3% other | 183 |
Product table
(1) Nuclear: At the end of each fuel mix reporting year we’ll make sure we’ve have enough nuclear generation declarations to match the total volume of electricity supplied to all of our customers on zero carbon nuclear backed tariffs.
(2) Renewable: At the end of each fuel mix reporting year we’ll make sure we have purchased enough renewable electricity or allocated enough renewable energy guarantee of origin certificates to match the total volume of electricity supplied to all of our customers on tariffs labelled as renewable.
(3) Carbon balancing: At the end of each fuel mix reporting year we’ll make sure we have allocated enough carbon emission reduction certificates to completely offset any residual emissions identified in the ongoing operation of all our annual nuclear and renewable generation to bring net emissions to zero.
The zero-carbon electricity that we buy for Residential, SME, Zero Carbon for Business (formerly Blue for Business) or Renewable tariffs and products is supplied into the National Grid. Customers receive that electricity through the National Grid, not directly from zero-carbon generators.