Utility Point customers
iSupply Energy customers
Terms and conditions - current tariffs
Standard (Variable) welcome booklet (PDF)
Standard (Variable) Prepayment welcome booklet (PDF)
Deemed Terms and Conditions (PDF)
Deemed Prepayment Terms and Conditions (PDF)
ECO 20:20 welcome booklet (PDF)
GoElectric (Variable) welcome booklet (PDF) - Eligibility criteria applies
Safeguard Assist Capped welcome booklet (PDF) - Eligibility criteria applies
Safeguard Assist Deemed welcome booklet (PDF) - Eligibility criteria applies
Welcome Standard booklet (PDF) - Eligibility criteria applies
Welcome Prepay booklet (PDF) - Eligibility criteria applies
Tariffs previously on sale
More Together Aug25v3 welcome booklet (PDF) (Withdrawn from sale on 21 September 2022)
More Together Aug25v2 welcome booklet (PDF) (Withdrawn from sale on 21 September 2022)
GoElectric Sep24 welcome booklet (PDF) (Withdrawn from sale on 31 August 2022)
Better Together Aug25 welcome booklet (PDF) (Withdrawn from sale on 23 August 2022)
Easy Online+BoilerCareGold Aug24v4 welcome booklet (PDF) (Withdrawn from sale on 19 August 2022)
Fix Total Service Aug24v3 welcome booklet (PDF) (Withdrawn from sale on 19 August 2022)
Fix Total Service May23v5 welcome booklet (PDF) (Withdrawn from sale on 12 August 2022)
Fix Total Service May23v4 welcome booklet (PDF) (Withdrawn from sale on 12 August 2022)
Easy Online+BoilerCareGold Aug24v3 welcome booklet (PDF) (Withdrawn from sale on 17 August 2022)
Fix Total Service Aug24v3 welcome booklet (PDF) (Withdrawn from sale on 17 August 2022)
Easy Online+BoilerCareGold Aug24v2 welcome booklet (PDF) (Withdrawn from sale on 12 August 2022)
Fix Total Service Aug24v2 welcome booklet (PDF) (Withdrawn from sale on 12 August 2022)
Easy Online+BoilerCareGold Aug24 welcome booklet (PDF) (Withdrawn from sale on 10 August 2022)
Fix Total Service Aug24 welcome booklet (PDF) (Withdrawn from sale on 10 August 2022)
GoElectric Exclusive Jul24 welcome booklet (PDF) (Withdrawn from sale on 4 August 2022)
Fix Total Service Jul24v8 welcome booklet (PDF) (Withdrawn from sale on 29 July 2022)
Easy Online+BoilerCareGold Jul24v4 welcome booklet (PDF) (Withdrawn from sale on 18 July 2022)
More Together Apr24v3 welcome booklet (PDF) (Withdrawn from sale on 28 July 2022)
More Together Apr24v4 welcome booklet (PDF) (Withdrawn from sale on 28 July 2022)
Fix Total Service Jul24v6 welcome booklet (PDF) (Withdrawn from sale on 28 July 2022)
Fix Total Service Jul24v7 welcome booklet (PDF) (Withdrawn from sale on 28 July 2022)
GoElectric Exclusive Jun24v2 welcome booklet (PDF) (Withdrawn from sale on 19 July 2022)
GoElectric Jul24 welcome booklet (PDF) (Withdrawn from sale on 17 July 2022)
GoElectric Exclusive Jun24 welcome booklet (PDF) (Withdrawn from sale on 17 July 2022)
More Together Apr24v2 welcome booklet (PDF) (Withdrawn from sale on 17 July 2022)
More Together Apr24 welcome booklet (PDF) (Withdrawn from sale on 17 July 2022)
Fix Total Service Jul24v5 welcome booklet (PDF) (Withdrawn from sale on 17 July 2022)
Fix Total Service Jul24v4 welcome booklet (PDF) (Withdrawn from sale on 17 July 2022)
Fix Total Service Jul24v3 welcome booklet (PDF) (Withdrawn from sale on 17 July 2022)
Easy Online+BoilerCareGold Jul24v3 welcome booklet (PDF) (Withdrawn from sale on 17 July 2022)
Easy Online+BoilerCareGold Jul24v2 welcome booklet (PDF) (Withdrawn from sale on 06 July 2022)
Fix Total Service Jul24v2 welcome booklet (PDF) Withdrawn from sale on 6 July 2022
Easy Online+BoilerCareGold Jul24 welcome booklet (PDF) (Withdrawn from sale on 01 July 2022)
Fix Total Service Jul24 welcome booklet (PDF) (Withdrawn from sale on 01 July 2022)
Fix Total Service Jun24v6 welcome booklet (PDF) (Withdrawn from sale on 30 June 2022)
Fix Total Service Jun24v5 welcome booklet (PDF) (Withdrawn from sale on 30 June 2022)
Easy Online+BoilerCareGold Jun24v4 welcome booklet (PDF) (Withdrawn from sale on 30 June 2022)
Easy Online+BoilerCareGold Jun24v3 welcome booklet (PDF) (Withdrawn from sale on 28 June 2022)
Fix Total Service Jun24v4 welcome booklet (PDF) (Withdrawn from sale on 28 June 2022)
Fix Total Service Jun24v2 welcome booklet (PDF) (Withdrawn from sale on 22 June 2022)
GoElectric May24 welcome booklet (PDF) (Withdrawn from sale on 20 June 2022)
Fix Total Service Jun24 welcome booklet (PDF) (Withdrawn from sale on 17th June 2022)
Easy Online+BoilerCareGold Jun24 welcome booklet (PDF) (Withdrawn from sale on 17 June 2022)
Fix Total Service June24v3 welcome booklet (PDF) (Withdrawn from sale on 16 June 2022)
Easy Online+BoilerCareGold Jun24v2 welcome booklet (PDF) (Withdrawn from sale on 16 June 2022)
Fix Total Service May24v3 welcome booklet (PDF) (Withdrawn from sale on 10 June 2022)
Easy Online+BoilerCareGold Jun24 welcome booklet (PDF) (Withdrawn from sale on 10 June 2022)
Easy Online+BoilerCareGold May24v2 welcome booklet (PDF) (Withdrawn from sale on 10 June 2022)
Fix Total Service May24v4 welcome booklet (PDF) (Withdrawn from sale on 9 June 2022)
Fix Total Service May24 welcome booklet (PDF) (Withdrawn from sale on 31 May 2022)
Fix Total Service May24v2 welcome booklet (PDF) (Withdrawn from sale on 27 May 2022)
Easy Online+BoilerCareGold May24 welcome booklet (PDF) (Withdrawn from sale on 27 May 2022)
Fix Total Service Apr24v2 welcome booklet (PDF) (Withdrawn from sale on 6 May 2022)
Fix Total Service Apr24v5 welcome booklet (PDF) (Withdrawn from sale on 30 April 2022)
Fix Total Service Apr24v4 welcome booklet (PDF) (Withdrawn from sale on 29 April 2022)
Easy Online+BoilerCareGold Apr24v3 welcome booklet (PDF) (Withdrawn from sale on 29 April 2022)
GoElectric Apr24v2 welcome booklet (PDF) (Withdrawn from sale on 28 April 2022)
Easy Online+BoilerCareGold Apr24v2 welcome booklet (PDF) (Withdrawn from sale on 31 March 2022)
Fix Total Service Apr24 welcome booklet (PDF) (Withdrawn from sale on 31 March 2022)
Easy Online+BoilerCareGold Apr24 welcome booklet (PDF) (Withdrawn from sale on 29 March 2022)
Fix Total Service Apr24v3 welcome booklet (PDF) (Withdrawn from sale on 29 March 2022)
GoElectric Apr24 welcome booklet (PDF) (Withdrawn from sale on 28 March 2022)
More Together Feb24v2 welcome booklet (PDF) (Withdrawn from sale on 24 March 2022)
Fix Total Service Mar24v5 welcome booklet (PDF) (Withdrawn from sale on 11 March 2022)
Easy Online+BoilerCareGold Mar24v4 welcome booklet (PDF) (Withdrawn from sale on 11 March 2022)
Fix Total Service Mar24v4 welcome booklet (PDF) (Withdrawn from sale on 8 March 2022)
Easy Online+BoilerCareGold Mar24v3 welcome booklet (PDF) (Withdrawn from sale on 8 March 2022)
GoElectric Feb24 welcome booklet (PDF) (Withdrawn from sale on 8 March 2022)
Fix Total Service Mar24v3 welcome booklet (PDF) (Withdrawn from sale on 4 March 2022)
Easy Online+BoilerCareGold Mar24v2 welcome booklet (PDF) (Withdrawn from sale on 4 March 2022)
Fix Total Service Mar24v2 welcome booklet (PDF) (Withdrawn from sale on 25 February 2022)
Easy Online+BoilerCareGold Mar24 welcome booklet (PDF) (Withdrawn from sale on 25 February 2022)
GoElectric Jun24v2 welcome booklet (PDF) (Withdrawn from sale on 24 February 2022)
Fix Total Service Feb24v3 welcome booklet (PDF) (Withdrawn from sale on 24 February 2022)
Easy Online+BoilerCareGold Feb24v3 welcome booklet (PDF) (Withdrawn from sale on 24 February 2022)
Fix Total Service Feb24v5 welcome booklet (PDF) (Withdrawn from sale on 24 February 2022)
Fix Total Service Feb24v4 welcome booklet (PDF) (Withdrawn from sale on 17 February 2022)
Fix Total Service Feb24v2 welcome booklet (PDF) (Withdrawn from sale on 9 February 2022)
Easy Online+BoilerCareGold Feb24v2 welcome booklet (PDF) (Withdrawn from sale on 9 February 2022)
Fix Total Service Feb24 welcome booklet (PDF) (Withdrawn from sale on 3 February 2022)
Easy Online+BoilerCareGold Feb24 welcome booklet (PDF) (Withdrawn from sale on 3 February 2022)
More Together Feb24 welcome booklet (PDF) (Withdrawn from sale on 3 February 2022)
GoElectric Jun24 welcome booklet (PDF) (Withdrawn from sale on 27 January 2020)
GoElectric Jan24 welcome booklet (PDF) (Withdrawn from sale on 27 January 2020)
Easy Online+BoilerCareGold Jan24 welcome booklet (PDF) (Withdrawn from sale on 27 January 2020)
Fix Total Service Jan24v12 welcome booklet (PDF) (Withdrawn from sale on 27 January 2020)
More Together Oct23 welcome booklet (PDF) (Withdrawn from sale on 20 January 2020)
Fix Total Service Jan24v10 welcome booklet (PDF) (Withdrawn from sale on 10 January 2022)
Fix Total Service Jan24v8 welcome booklet (PDF) (Withdrawn from sale on 5 January 2022)
Fix Total Service Jan24v4 welcome booklet (PDF) (Withdrawn from sale on 27 December 2021)
Fix Total Service Jan24v7 welcome booklet (PDF) (Withdrawn from sale on 23 December 2021)
Fix and Fall Sep24 welcome booklet (PDF) (Withdrawn from sale on 22 December 2021)
Fix Total Service Sep24v5 welcome booklet (PDF) (Withdrawn from sale on 22 December 2021)
GoElectric Nov23 welcome booklet (PDF) (Withdrawn from sale on 20 December 2021)
Fix Total Service Jan24v6 welcome booklet (PDF) (Withdrawn from sale on 20 December 2021)
Fix Total Service Jan24 welcome booklet (PDF) (Withdrawn from sale on 9 December 2021)
Fix Total Service Nov23v2 welcome booklet (PDF) (Withdrawn from sale on 26 November 2021)
Fix Total Service Nov23 welcome booklet (PDF) (Withdrawn from sale on 18 November 2021)
Fix Total Service Oct23v3 welcome booklet (PDF) (Withdrawn from sale on 12 November 2021)
GoElectric Mar24v2 welcome booklet (PDF) (Withdrawn from sale on 11 November 2021)
Fix Total Service Oct23v2 welcome booklet (PDF) (Withdrawn from sale on 6 October 2021)
Fix Total Service Oct23 welcome booklet (PDF) (Withdrawn from sale on 4 October 2021)
Fix Total Service Oct24v2 welcome booklet (PDF) (Withdrawn from sale on 1 October 2021)
GoElectric Mar24 welcome booklet (PDF) (Withdrawn from sale on 1 October 2021)
More Together Sep24 welcome booklet (PDF) (Withdrawn from sale on 28 September 2021)
Better Together Sep24 welcome booklet (PDF) (Withdrawn from sale on 28 September 2021)
Fix Total Service Oct24 welcome booklet (PDF) (Withdrawn from sale on 23 September 2021)
Easy Online 3 Year Fix Oct24 welcome booklet (PDF) (Withdrawn from sale on 23 September 2021)
Total Service 3 Year Fix Oct24 welcome booklet (PDF) (Withdrawn from sale on 23 September 2021)
Easy Online 2 Year Fix Sep23 welcome booklet (PDF) (Withdrawn from sale on 16 September 2021)
Simply Online Oct24v2 welcome booklet (PDF) (Withdrawn from sale on 15 September 2021)
Fix Total Service Sep24v4 welcome booklet (PDF) (Withdrawn from sale on 15 September 2021)
Easy Online+BoilerCareGold Sep23 welcome booklet (PDF) (Withdrawn from sale on 15 September 2021)
Total Service 3 Year Fix Sep24 welcome booklet (PDF) (Withdrawn from sale on 15 September 2021)
Energy Direct Mar24v5 welcome booklet (PDF) (Withdrawn from sale on 14 September 2021)
Energy Direct Mar24v6 welcome booklet (PDF) (Withdrawn from sale on 14 September 2021)
Fix Total Service Sep24v3 welcome booklet (PDF) (Withdrawn from sale on 14 September 2021)
Easy Online 3 Year Fix Sep24 welcome booklet (PDF) (Withdrawn from sale on 14 September 2021)
Simply Online Oct24 welcome booklet (PDF) (Withdrawn from sale 14 September)
SimplyOnline+BoilerCareGold Oct24 welcome booklet (PDF) (Withdrawn from sale 14 September)
Fix Total Service Sep24 welcome booklet (PDF) (Withdrawn from sale on 13 September 2021)
Fix Total Service Sep24v2 welcome booklet (PDF) (Withdrawn from sale on 13 September 2021)
Simply Online Sep24v4 welcome booklet (PDF) (Withdrawn from sale on 9 September 2021)
Simply Online Sep24v5 welcome booklet (PDF) (Withdrawn from sale on 9 September 2021)
SimplyOnline+BoilerCareGold Sep24v3 welcome booklet (PDF) (Withdrawn from sale on 9 September 2021)
Simply Online Sep24v2 welcome booklet (PDF) (Withdrawn from sale on 6 September 2021)
Simply Online Sep24v3 welcome booklet (PDF) (Withdrawn from sale on 6 September 2021)
SimplyOnline+BoilerCareGold Sep24v2 welcome booklet (PDF) (Withdrawn from sale on 6 September 2021)
Energy Direct Mar24v3 welcome booklet (PDF) (Withdrawn from sale on 2 September 2021)
Energy Direct Mar24v4 welcome booklet (PDF) (Withdrawn from sale on 2 September 2021)
Fix Total Service Mar24 welcome booklet (PDF) (Withdrawn from sale on 2 September 2021)
GoElectric Aug23 welcome booklet (PDF) (Withdrawn from sale on 31 August 2021)
Simply Online Sep24 welcome booklet (PDF) (Withdrawn from sale on 26 August 2021)
SimplyOnline+BoilerCareGold Sep24 welcome booklet (PDF) (Withdrawn from sale on 26 August 2021)
Energy Direct Mar24 welcome booklet (PDF) (Withdrawn from sale on 24 August 2021)
Energy Direct Mar24v2 welcome booklet (PDF) (Withdrawn from sale on 24 August 2021)
Simply Online Mar24v5 welcome booklet (PDF) (Withdrawn from sale on 24 August 2021)
Simply Online Mar24v6 welcome booklet (PDF) (Withdrawn from sale on 24 August 2021)
SimplyOnline+BoilerCareGold Mar24v2 welcome booklet (PDF) (Withdrawn from sale on 24 August 2021)
Fix Total Service Aug23v4 welcome booklet (PDF) (Withdrawn from sale on 19 August 2021)
Simply Online Mar24v4 welcome booklet (PDF) (Withdrawn from sale on 19 August 2021)
Easy Online 2 Year Fix Aug23 welcome booklet (PDF) (Withdrawn from sale on 16 August 2021)
Easy Online 3 Year Fix Aug24v3 welcome booklet (PDF) (Withdrawn from sale on 16 August 2021)
Total Service 2 Year Fix Aug23 welcome booklet (PDF) (Withdrawn from sale on 16 August 2021)
Fix Total Service Aug23v2 welcome booklet (PDF) (Withdrawn from sale on 16 August 2021)
Easy Online+BoilerCareGold Aug23 welcome booklet (PDF) (Withdrawn from sale on 16 August 2021)
SimplyOnline+BoilerCareGold Mar24 welcome booklet (PDF) (Withdrawn from sale on 16 August 2021)
Easy Online+Bright Bundle Aug23 welcome booklet (PDF) (Withdrawn from sale on 16 August 2021)
Simply Online Mar24 welcome booklet (PDF) (Withdrawn from sale on 16 August 2021)
Simply Online Mar24v2 welcome booklet (PDF) (Withdrawn from sale on 16 August 2021)
Simply Online Mar24v3 welcome booklet (PDF) (Withdrawn from sale on 16 August 2021)
Simply Online 2 Year Fix Aug23v3 welcome booklet (PDF) (Withdrawn from sale on 4 August 2021)
Simply Online 2 Year Fix Aug23v4 welcome booklet (PDF) (Withdrawn from sale on 4 August 2021)
Energy Direct Aug23 welcome booklet (PDF) (Withdrawn from sale on 4 August 2021)
Energy Direct Aug23v2 welcome booklet (PDF) (Withdrawn from sale on 4 August 2021)
SimplyOnline+BoilerCareGold Aug23v2 welcome booklet (PDF) (Withdrawn from sale on 4 August 2021)
Fix Total Service Aug23v3 welcome booklet (PDF) (Withdrawn from sale on 2 August 2021)
Easy Online Renewal Aug23 welcome booklet (PDF) (Withdrawn from sale on 31 July 2021)
Easy Online Renewal Aug23v2 welcome booklet (PDF) (Withdrawn from sale on 31 July 2021)
Simply Online 2 Year Fix Aug23 welcome booklet (PDF) (Withdrawn from sale on 22 July 2021)
Simply Online 2 Year Fix Aug23v2 welcome booklet (PDF) (Withdrawn from sale on 22 July 2021)
Energy Direct Jul23v3 welcome booklet (PDF) (Withdrawn from sale on 22 July 2021)
Energy Direct Jul23v4 welcome booklet (PDF) (Withdrawn from sale on 22 July 2021)
SimplyOnline+BoilerCareGold Aug23 welcome booklet (PDF) (Withdrawn from sale on 22 July 2021)
Simply Online Jul23 welcome booklet (PDF) (Withdrawn from sale on 20 July 2021)
Fix Total Service Aug23 welcome booklet (PDF) (Withdrawn from sale on 19 July 2021)
Easy Online+BoilerCareGold Jul23 welcome booklet (PDF) (Withdrawn from sale on 15 July 2021)
Easy Online 3 Year Fix Aug24v2 welcome booklet (PDF) (Withdrawn from sale on 15 July 2021)
Simply Online 2 Year Fix Jul23v3 welcome booklet (PDF) (Withdrawn from sale on 13 July 2021)
Simply Online 2 Year Fix Jul23v4 welcome booklet (PDF) (Withdrawn from sale on 13 July 2021)
SimplyOnline+BoilerCareGold Jul23v2 welcome booklet (PDF) (Withdrawn from sale on 13 July 2021)
Fix Total Service Jul23v2 welcome booklet (PDF) (Withdrawn from sale on 7 July 2021)
Total Service 2 Year Fix Jul23 welcome booklet (PDF) (Withdrawn from sale on 7 July 2021)
Easy Online 2 Year Fix Jul23 welcome booklet (PDF) (Withdrawn from sale on 7 July 2021)
Easy Online+Bright Bundle Jul23 welcome booklet (PDF) (Withdrawn from sale on 7 July 2021)
Simply Online 2 Year Fix Jul23 welcome booklet (PDF) (Withdrawn from sale on 6 July 2021)
Simply Online 2 Year Fix Jul23v2 welcome booklet (PDF) (Withdrawn from sale on 6 July 2021)
Energy Direct Jul23 welcome booklet (PDF) (Withdrawn from sale on 5 July 2021)
Energy Direct Jul23v2 welcome booklet (PDF) (Withdrawn from sale on 5 July 2021)
SimplyOnline+BoilerCareGold Jul23 (PDF) (Withdrawn from sale on 5 July 2021)
Easy Online 3 Year Fix Aug24 welcome booklet (PDF) (Withdrawn from sale on 1 July 2021)
Fix Total Service Jul23 welcome booklet (PDF) (Withdrawn from sale on 1 July 2021)
Simply Online 2 Year Fix Jun23v5 welcome booklet (PDF) (Withdrawn from sale on 29 June 2021)
Simply Online 2 Year Fix Jun23v6 welcome booklet (PDF) (Withdrawn from sale on 29 June 2021)
Energy Direct Jun23v3 welcome booklet (PDF) (Withdrawn from sale on 28 June 2021)
Energy Direct Jun23v4 welcome booklet (PDF) (Withdrawn from sale on 28 June 2021)
Easy Online 3 Year Fix Jul24v2 welcome booklet (PDF) (Withdrawn from sale on 17 June 2021)
Fix Total Service Jun23 welcome booklet (PDF) (Withdrawn from sale on 17 June 2021)
Easy Online 2 Year Fix Jun23 welcome booklet (PDF) (Withdrawn from sale on 14 June 2021)
Total Service 2 Year Fix Jun23 welcome booklet (PDF) (Withdrawn from sale on 14 June 2021)
Easy Online+BoilerCareGold Jun23 welcome booklet (PDF) (Withdrawn from sale on 14 June 2021)
Easy Online+Bright Bundle Jun23 welcome booklet (PDF) (Withdrawn from sale on 14 June 2021)
Energy Direct Jun23 welcome booklet (PDF) (Withdrawn from sale on 10 June 2021)
Energy Direct Jun23v2 welcome booklet (PDF) (Withdrawn from sale on 10 June 2021)
Simply Online 2 Year Fix Jun23v3 welcome booklet (PDF) (Withdrawn from sale on 10 June 2021)
Simply Online 2 Year Fix Jun23v4 welcome booklet (PDF) (Withdrawn from sale on 10 June 2021)
Energy Direct May23v3 welcome booklet (PDF) (Withdrawn from sale on 3 June 2021)
Energy Direct May23v4 welcome booklet (PDF) (Withdrawn from sale on 3 June 2021)
Simply Online 2 Year Fix Jun23 welcome booklet (PDF) (Withdrawn from sale on 3 June 2021)
Simply Online 2 Year Fix Jun23v2 welcome booklet (PDF) (Withdrawn from sale on 3 June 2021)
Easy Online 3 Year Fix Jul24 welcome booklet (PDF) (Withdrawn from sale on 1 June 2021)
Total Service Renewal May24 welcome booklet (PDF) (Withdrawn from sale on 31 May 2021)
Simply Online 2 Year Fix May23v3 welcome booklet (PDF) (Withdrawn from sale on 24 May 2021)
Simply Online 2 Year Fix May23v4 welcome booklet (PDF) (Withdrawn from sale on 24 May 2021)
Fix Total Service May23v3 welcome booklet (PDF) (Withdrawn from sale on 17 May 2021)
Easy Online 2 Year Fix May23 welcome booklet (PDF) (Withdrawn from sale on 17 May 2021)
Total Service 2 Year Fix May23 welcome booklet (PDF) (Withdrawn from sale on 17 May 2021)
Easy Online+BoilerCareGold May23 welcome booklet (PDF) (Withdrawn from sale on 17 May 2021)
Easy Online+Bright Bundle May23 welcome booklet (PDF) (Withdrawn from sale on 17 May 2021)
Energy Direct May23 welcome booklet (PDF) (Withdrawn from sale on 13 May 2021)
Energy Direct May23v2 welcome booklet (PDF) (Withdrawn from sale on 13 May 2021)
Fix Total Service May23v2 welcome booklet (PDF) (Withdrawn from sale on 10 May 2021)
Simply Online 2 Year Fix May23 welcome booklet (PDF) (Withdrawn from sale on 7 May 2021)
Simply Online 2 Year Fix May23v2 welcome booklet (PDF) (Withdrawn from sale on 7 May 2021)
Easy Online 3 Year Fix May24 welcome booklet (PDF) (Withdrawn from sale on 6 May 2021)
Fix Total Service May23 welcome booklet (PDF) (Withdrawn from sale on 26 April 2021)