Generation Electric. The Uk's largest generator of low-carbon electricity
Rated number 1 for customer service by Citizens Advice
We're here to help you during this difficult time
The Coronavirus pandemic is affecting us all. But we want to reassure you that your energy is one thing you don’t need to worry about.
You can quickly and easily manage your account online or through our App 24/7. You can submit a meter reading, view your bill, make a payment, request a change to your direct debit and read our COVID FAQs.
But we understand you may need some extra help during this time. We’ve set up many of our customer service advisors to work from home, and so although it may take a little longer than normal, we’re here for you. Or if you’d rather, you can Whatsapp us on 07480 802942 or text 07481 341928 and we’ll get back to you.
We also have dedicated advice for prepayment customers, those struggling to pay and those in need of that extra bit of help
Powering the nation
As the UK’s largest generator of low-carbon electricity, we take our responsibility seriously. That’s why engineers like Chris, Emily and Gary are working shifts 24/7 to provide the energy that our homes and hospitals need.
Everything you need to start your electric driving adventure
Whether you're looking to lease an electric car, get a home charge point fitted, or for a low cost, low-carbon electricity tariff to charge your car – we have everything you need. The Coronavirus is impacting delivery times on some cars and charge points, but we'll get you on the road as quickly as we can.
Welcoming customers from iSupplyEnergy
iSupplyEnergy is withdrawing from the energy supply market and has chosen us to become your supplier. We’re dedicated to a low-carbon future and are highly rated for service –‘Excellent’ on Trustpilot and ranked 1st in the Citizen's Advice Table.
Boiler insurance
Protect the heart of your home with our Heating and Total Protect insurance.
If you’ve had your boiler and heating system a while, they may not be covered under the original warranty. So if the unexpected happens, a repair could leave you out of pocket.
Our gas and electricity tariffs
Easy Online 2 Year Fix
Low fixed gas and electricity prices
- Manage your account online 24/7 (no access to our call centres)
- Direct Debit only
- No price rises guaranteed for the length of the tariff
Total Service 2 Year Fix
Fixed prices guaranteed for at least 24 months
- No price rises guaranteed for the length of the tariff
- You’re free to leave with no exit fees
- Choose to pay by Direct Debit or Cash Cheque
Easy Online+Smart Home
Philips Hue White & Colour Ambiance Mini Starter Kit (2 Smart bulbs & Hue bridge) plus an Amazon Echo Dot included
- Control your new smart light bulbs that change colour at your will by using just your voice - “Alexa, brighten the lights in the living room”
- Direct Debit only
- No price rises guaranteed for the length of the tariff
Easy Online+BoilerCare
- Buy 6 months of boiler and heating cover; get 6 months free
- Manage your energy account entirely online – including 24/7 Live Chat support (no call centre)
- Pay by Direct Debit
Our Flexible Control tariff which is exclusively for existing customers on EDF’s Standard Variable tariff or Deemed tariff, is guaranteed to be priced 2.5% below the independently Ofgem set capped unit rate for the duration of the tariff.
Our Prepay Total tariff is available to customers with prepayment meters. There's also our Standard (Variable) tariff.
We'll take responsibility for your switch, making sure the process is simple, reliable and hassle-free. Visit our Energy Switch Guarantee page to find out more.
Switching's as simple
as 1, 2, 3
It’s easy to switch to EDF. With a great range of gas and electricity tariffs, excellent service, competitive prices, and tons of experience it's no wonder that tens of thousands of people choose EDF as their supplier every month.(1)
Looking for an award-winning energy supplier?
We've been voted the Best of the Big Six in the UK for providing our customers with the Best Online Experience.