We're here to help

The government have announced measures that will help customers this winter with their energy bills. You can find the latest information on our Government Energy Price Guarantee page.

Most customers don't need to do anything to benefit from the Government Energy Price Guarantee. There are a small number of customers who we're contacting individually to let them know their options and offer them the opportunity to switch to our cheaper Standard (Variable) tariff at no extra cost.

Energy Bill Support Scheme logo

Energy Bills Support Scheme

The Energy Bills Support Scheme (EBSS) is only one part of the help for households funding the government is offering. The EBSS offers every household across Great Britain a £400 non-repayable discount which will be paid in 6 instalments from October.

We've created a guide on what you need to know about the scheme.

Energy Bills Support Scheme Scam

We've had a notification from Ofgem that there have been a high number of incidents raised with Action Fraud from customers receiving scam emails and text messages claiming to offer customers access to the Energy Bill Rebate. In the email or message, customers are asked to register their details. We've added more details about this to our security page.

 

It's more than likely that you're better off staying with your current energy supplier right now. This is due to the rising energy prices. Want us to alert you when energy prices go down? Sign up for our price alert emails, and we'll let you know when this happens.  

Save up to £70 with Energy Hub(1)

Have you got a smart meter? Energy hub(2) uses your smart meter data to give you a personalised view of your energy use, with tips to help you save money and cut your carbon footprint. All positive steps to help Britain Achieve Net Zero. 

Start today! Log into MyAccount to view your Energy Hub

We're here to help you through this difficult time and are proud to be named by Citizen's Advice as the UK’s best energy supplier

We continue to work hard on improving our services. Ofgem's evaluation of suppliers’ Direct Debit processes assessed that EDF showed 'no significant issues'. We'll continue to improve our Direct Debit process to support customers. This includes a review of the accounts of customers whose Direct Debits have been increased by 100% or more.

Megan Hopkins

Helping build Britain's wind, nuclear and solar energy supply

Rising wholesale gas costs around the world have seen energy prices skyrocket.

That’s why we’re busy building Britain’s own wind, nuclear and solar energy supply – to reduce our reliance on energy imports and help prevent future gas price rises.

Save up to £1,060(3) a year on your energy bills with home insulation

With rising energy prices, we're all looking for ways to save on energy, as well as keep warm next winter. 

Did you know a well-insulated home can cut heat loss by 33%?(4)

We've teamed up with professional insulation installers to help you get your home working as efficiently as possible.

VW e-Up in black

Lease a Volkswagen e-Up from £245 per month

We've teamed up with DriveElectric, one of the UK's leading EV lease providers, to bring you hand-picked EV leasing deals.

Don't miss out, check out this deal and start your electric adventure.

Drive electric and help reach Net Zero

Driving electric cars (EVs) will help cut Britain’s carbon emissions. We have everything you need to drive electric – electric car leasing deals, home charging points and 100% renewable zero carbon EV tariffs(5).

With EDF you get

Zero Carbon icon

Zero Carbon

Britain's biggest generator of zero carbon electricity(6)

Zero Hassle

Rated 'Great' on Trustpilot

Zero extra cost icon

Value & Control

Fixed Tariffs, Electric Vehicles, Low Carbon Heat, Energy Hub
Find out more