To register your MPAN and arrange an installation date we will require a minimum of 20 working days notice. This is 20 days from receipt of a completed application where a supply contract has been agreed.
You will need the MPAN specific to the site together with additional information regarding the size and type of supply. If you do not have the MPAN for a new supply please contact your Distribution Network Operator. Please note that within the London distribution area (MPAN begins 12) it is the customer's responsibility to install a CT cabinet for any CT supply. How to find your Meter Point Administration Number.
In order to progress your application we will conduct a credit check and we may request a security deposit to support a supply contract.
In the event of a formal contract not being in place at the time of the first invoice we will calculate your charges based on our deemed prices.
If you are looking to split an existing supply please contact the New Supply Administration Team by telephone on 0845 366 3666.