Terms and conditions - current
- If you are a Micro Business Customer that entered into a contract with us on or prior to 31 October 2018, then these conditions, which set out details about how we will apply our charges where they are more than 12 months old, will apply to your supply from us with effect from 1 November 2018 in addition to your existing terms and conditions
- Fixed Standard - Electricity Terms and Conditions for Business Customers (V.13 - from 07/12/2020)
- Fixed Peace of Mind - Electricity Terms and Conditions for Business Customers (V.11 - from 07/12/2020)
- Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.12 - from 07/12/2020)
- Standards - Electricity Terms and Conditions for Business Customers (V.4 - from 20/05/2018)
- Deemed Electricity Terms and Conditions for Industrial and Commercial Business Customers (V.4 - 10/04/2019)
- Fixed Peace of Mind - Gas Terms and Conditions for Business Customers (V.1 - from 10/10/2019)
- Deemed Gas Terms and Conditions for Industrial and Commercial Business Customers (V.1 - from 01/10/2020)
Terms and conditions - archive
- Fixed Standard - Electricity Terms and Conditions for Business Customers (V.12 - from 20/07/2020)
- Fixed Peace of Mind - Electricity Terms and Conditions for Business Customers (V.10 - from 13/04/2020)
- Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.11 - from 13/04/2020)
Fixed Standard - Electricity Terms and Conditions for Business Customers (V.10 - from 06/04/2020)
Fixed Peace of Mind - Electricity Terms and Conditions for Business Customers (V.8 - from 26/10/2018)
Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.9 - from 26/10/2018)Fixed Standard - Electricity Terms and Conditions for Business Customers (V.7 - from 31/07/2018)
Fixed Peace of Mind - Electricity Terms and Conditions for Business Customers (V.7 - from 08/10/2018)
Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.8 - from 08/10/2018)Fixed Peace of Mind - Electricity Terms and Conditions for Business Customers (V.6 - from 20/05/2018)
Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.7 - from 20/05/2018)- Fixed Standard - Electricity Terms and Conditions for Business Customers (V.1 - from 3/08/2016)
- Fixed Standard - Electricity Terms and Conditions for Business Customers (V.5 - from 08/01/2018)
- Fixed Standard - Electricity Terms and Conditions for Business Customers (V.6 - from 20/05/2018)
- Fixed Peace of Mind - Electricity Terms and Conditions for Business Customers (V.5 - from 08/01/2018)
- Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.6 - from 08/01/2018
- Standards - Electricity Terms and Conditions for Business Customers (V.3 - from 08/01/2018)
- Fixed Protect - Electricity Terms and Conditions for Business Customers (V.1 - 12/05/2016)
- Deemed Gas Terms and Conditions for Industrial and Commercial Business Customers
- Deemed Electricity Terms and Conditions for Industrial and Commercial Business Customers (V.3 - 08/01/2018)
Schedule of charges - current
Schedule of charges - archive
- Tariff Business NHH Electricity prices from 29 April 2014 until 29 November 2016
- Tariff Business NHH Electricity prices from 30 November 2016 until 7 March 2017
- Tariff Business NHH Electricity prices from 8 March 2017 to 25 April 2018
- Tariff Business NHH Electricity prices from 26 April 2018 until 31 October 2018
- Deemed Business NHH Electricity prices from 29 April 2014 until 29 November 2016
- Deemed Business NHH Electricity prices from 30 November 2016 until 7 March 2017
- Deemed Business NHH Electricity prices from 8 March 2017 to 25 April 2018
- Deemed Business NHH Electricity prices from 26 April 2018 until 31 October 2018
- Extended Supply Business NHH Electricity prices from 29 April 2014 until 29 November 2016
- Extended Supply Business NHH Electricity prices from 30 November 2016 until 7 March 2017
- Extended Supply Business NHH Electricity prices from 8 March 2017 to 8 May 2018
- Extended Supply Business NHH Electricity prices from 9 May 2018 until 31 October 2018
- NHH Former Tariff, Deemed Contract and Extended Supply Schedule of Charges
- Deemed Business HH Electricity Prices from 6 September 2013
- Deemed Business HH Electricity Prices from 6 October 2014
- Deemed Business HH Electricity Prices from 1 April 2015 until 29 February 2016
- Deemed Business HH Electricity Prices from 1 March 2016 until 7 March 2017
- Deemed Business HH Electricity Prices from 8 March 2017 to 25 April 2018
Deemed Business HH Electricity Prices from 26 April 2018 until 30 November 2018
- Extended Supply Business HH Electricity Prices from 6 September 2013 until 5 October 2014
- Extended Supply Business HH Electricity prices from 6 October 2014 until 29 February 2016
- Extended Supply Business HH Electricity prices from 1 March 2016 until 7 March 2017
- Extended Supply Business HH Electricity prices from 8 March 2017 to 8 May 2018
- Extended Supply Business HH Electricity prices from 9 May 2018 until 30 November 2018
Product Guides - current
Product Guides - archive
Fixed + Peace of Mind - September 2019
Fixed + Standard - September 2019
Fixed + Reflective - September 2019
Fixed + Peace of Mind - September 2018
Fixed + Standard - September 2018
Fixed + Reflective - September 2018
Fixed + Peace of Mind - July 2018
Fixed + Standard - July 2018
Fixed + Reflective - July 2018
Fixed + Peace of Mind - June 2018
Fixed + Standard - June 2018
Fixed + Reflective - June 2018
Fixed + Peace of Mind - September 2017
Fixed + Standard - September 2017
Fixed + Protect - September 2017
Fixed + Reflective - September 2017
Fixed + Peace of Mind - July 2017
Fixed + Standard - July 2017
Fixed + Protect - July 2017
Fixed + Reflective - July 2017
Fixed + Peace of Mind - May 2017
Fixed + Standard - May 2017
Fixed + Protect - May 2017
Fixed + Reflective - May 2017
Fixed + Peace of Mind - Feb 2017
Fixed + Standard - Feb 2017
Fixed + Protect - Feb 2017
Fixed + Reflective - Feb 2017
Guides and factsheets
- MyBusiness user guide for large business customers
- Understanding your electricity bill - If you have a 10 digit account number
- Managing new connections for your business
- Electricity prices explained
- How to cut energy costs
- Changing energy prices explained
- A guide to reactive power
- Triad charge reconciliation
- Changes to the Excess Capacity Charge
- Consolidated billing guide
- Live billing bill guide
Essential forms
- Direct Debit Instruction (DDI) - If you have a 10 digit account number please use this form
- Submit your VAT form online here
- Alternatively, If you have a 10-digit EDF Energy account number please use this form
- Change of Tenancy & Domestic End User Form
- Renewals Domestic End User Form
