Documents and guides
Terms and conditions - current
- If you are a Micro Business Customer that entered into a contract with us on or prior to 31 October 2018, then these conditions, which set out details about how we will apply our charges where they are more than 12 months old, will apply to your supply from us with effect from 1 November 2018 in addition to your existing terms and conditions
Fixed + Peace of Mind
Fixed + Standard
Fixed Standard - Electicity Terms and Conditions for Business Customers (V17.1 - from 11/09/2023)
Electricity
Standard - Electricity Terms and Conditions for Business Customers (V.4 - from 20/05/2018)
Energy View
Energy View Terms and Conditions of Use
Gas
Standard Fixed Gas Terms and Conditions for Business Customers (V1.1 - from 11/09/2023)
Deemed Gas Terms and Conditions for Business Customers (V.1.1 - from 1/11/2022)
Terms and conditions - archive
Fixed + Peace of Mind
Fixed + Standard
Fixed Standard - Electricity Terms and Conditions for Business Customers (V.17 - from 1/10/2022)
Fixed Standard - Electricity Terms and Conditions for Business Customers (V.15 - from 16/11/2021)
Fixed Standard - Electricity Terms and Conditions for Business Customers (V.13 - from 07/12/2020)
Fixed Standard - Electricity Terms and Conditions for Business Customers (V.14 - from 19/04/2021)
Fixed Standard - Electricity Terms and Conditions for Business Customers (V.13 - from 07/12/2020)
Fixed Standard - Electricity Terms and Conditions for Business Customers (V.12 - from 20/07/2020)
Fixed Standard - Electricity Terms and Conditions for Business Customers (V.10 - from 06/04/2020)
Fixed Standard - Electricity Terms and Conditions for Business Customers (V.7 - from 31/07/2018)
Fixed Standard - Electricity Terms and Conditions for Business Customers (V.6 - from 20/05/2018)
Fixed Standard - Electricity Terms and Conditions for Business Customers (V.5 - from 08/01/2018)
Fixed Standard - Electricity Terms and Conditions for Business Customers (V.1 - from 3/08/2016)
Fixed + Reflective
Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.16 - from 1/10/2022)
Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.14 - from 16/11/2021)
Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.13 - from 19/04/2021)
Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.12 - from 07/12/2020)
Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.11 - from 13/04/2020)
Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.9 - from 26/10/2018)
Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.8 - from 08/10/2018)
Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.7 - from 20/05/2018)
Fixed Reflective - Electricity Terms and Conditions for Business Customers (V.6 - from 08/01/2018
Electricity
Standards - Electricity Terms and Conditions for Business Customers (V.3 - from 08/01/2018)
Fixed Protect - Electricity Terms and Conditions for Business Customers (V.1 - 12/05/2016)
Gas
Standard Fixed Gas Terms and Conditions for Business Customers (V.1 - from 1/11/2022)
Deemed Gas Terms and Conditions for Industrial and Commercial Business Customers
Fixed Peace of Mind - Gas Terms and Conditions for Business Customers (V.1.1 - from 10/10/2019)
Schedule of charges - current
Deemed rates HH
Deemed Business HH Electricity prices from 1 September 2023
Extended Supply HH
Extended Supply Business HH Electricity prices from 1 August 2023
Deemed rates NHH
Deemed Business NHH Electricity prices from October 2023
Extended NHH
Extended Supply Business NHH Electricity prices from 1 August 2023
Tariff NHH
Tariff Business NHH Electricity prices from October 2023
Gas
Schedule of charges - archive
- Deemed HH
- Deemed Business HH Electricity prices from 6 September 2013 to 5 October 2014
- Deemed Business HH Electricity prices from 6 October 2014 to 31 March 2015
- Deemed Business HH Electricity prices from 1 April 2015 to 29 February 2016
- Deemed Business HH Electricity prices from 1 March 2016 to 7 March 2017
- Deemed Business HH Electricity prices from 8 March 2017 to 25 April 2018
- Deemed Business HH Electricity prices from 26 April 2018 to 30 November 2018
- Deemed Business HH Electricity prices from 1 December 2018 to 28 February 2021
- Deemed Business HH Electricity prices from 1 March 2021 to 31 October 2021
- Deemed Business HH Electricity prices from 1 November 2021 to 31 December 2021
- Deemed Business HH Electricity prices from 1 January 2022 to 31 March 2022
- Deemed Business HH Electricity prices from 1 April 2022 to 31 May 2022
- Deemed Business HH Electricity prices from 1 June 2022 to 31 July 2022
- Deemed Business HH Electricity prices from 1 August 2022 to 30 September 2022
- Deemed Business HH Electricity prices from 1 October 2022 to 31 October 2022
- Deemed Business HH Electricity prices from 1 November 2022 to 30 November 2022
- Deemed Business HH Electricity prices from 1 December 2022 to 31 January 2023
- Deemed Business HH Electricity prices from 1 February 2023 to 28 February 2023
- Deemed Business HH Electricity prices from 1 March 2023 to 31 March 2023
- Deemed Business HH Electricity prices from 1 April 2023 to 31 May 2023
- Deemed Business HH Electricity prices from 1 June 2023 to July 2023
- Deemed Business HH Electricity prices from 1 July 2023 to August 2023
Extended Supply HH- Extended Supply Business HH Electricity prices from 6 September 2013 to 5 October 2014
- Extended Supply Business HH Electricity prices from 6 October 2014 to 29 February 2016
- Extended Supply Business HH Electricity prices from 1 March 2016 to 7 March 2017
- Extended Supply Business HH Electricity prices from 8 March 2017 to 8 May 2018
- Extended Supply Business HH Electricity prices from 9 May 2018 to 30 November 2018
- Extended Supply Business HH Electricity prices from 1 December 2018 to 28 February 2021
- Extended Supply Business HH Electricity prices from 1 March 2021 to 30 September 2021
- Extended Supply Business HH Electricity prices from 1 October 2021 to 31 October 2021
- Extended Supply Business HH Electricity prices from 1 November 2021 to 31 December 2021
- Extended Supply Business HH Electricity prices from 1 January 2022 to 31 March 2022
- Extended Supply Business HH Electricity prices from 1 April 2022 to 31 May 2022
- Extended Supply Business HH Electricity prices from 1 June 2022 to 31 July 2022
- Extended Supply Business HH Electricity prices from 1 August 2022 to 31 August 2022
- Extended Supply Business HH Electricity prices from 1 September 2022 to 30 September 2022
- Extended Supply Business HH Electricity prices from 1 October 2022 to 31 October 2022
- Extended Supply Business HH Electricity prices from 1 November 2022 to 30 November 2022
- Extended Supply Business HH Electricity prices from 1 December 2022 to 31 January 2023
- Extended Supply Business HH Electricity prices from 1 February 2023 to 28 February 2023
- Extended Supply Business HH Electricity prices from 1 March 2023 to 31 March 2023
- Extended Supply Business HH Electricity prices from 1 April 2023 to 31 July 2023
- Deemed NHH
- Deemed Business NHH Electricity prices from 1 July 2023
- Deemed Business NHH Electricity prices from 29 April 2014 to 29 November 2016
- Deemed Business NHH Electricity prices from 30 November 2016 to 7 March 2017
- Deemed Business NHH Electricity prices from 8 March 2017 to 25 April 2018
- Deemed Business NHH Electricity prices from 26 April 2018 to 31 October 2018
- Deemed Business NHH Electricity prices from 1 November 2018 to 31 March 2021
- Deemed Business NHH Electricity prices from 1 April 2021 to 31 October 2021
- Deemed Business NHH Electricity prices from 1 November 2021 to 31 December 2021
- Deemed Business NHH Electricity prices from 1 January 2022 to 31 March 2022
- Deemed Business NHH Electricity prices from 1 April 2022 to 31 May 2022
- Deemed Business NHH Electricty prices from 1 June 2022 to 31 August 2022
- Deemed Business NHH Electricity prices from 1 September 2022 to 30 September 2022
- Deemed Business NHH Electricity prices from 1 October 2022 to 30 November 2022
- Deemed Business NHH Electricity prices from 1 December 2022 to 31 January 2023
- Deemed Business NHH Electricity prices from 1 February 2023 to 31 March 2023
- Deemed Business NHH Electricity prices from 1 April 2023 to 31 May 2023
- Deemed Business NHH Electricity prices from 1 June 2023 to 31 July 2023
Extended NHH
- Extended Supply Business NHH Electricity prices from 29 April 2014 to 29 November 2016
- Extended Supply Business NHH Electricity prices from 30 November 2016 to 7 March 2017
- Extended Supply Business NHH Electricity prices from 8 March 2017 to 8 May 2018
- Extended Supply Business NHH Electricity prices from 9 May 2018 to 31 October 2018
- Extended Supply Business NHH Electricity prices from 1 November 2018 to 31 March 2021
- Extended Supply Business NHH Electricity prices from 1 March 2021 to 29 September 2021
- Extended Supply Business NHH Electricity prices from 1 October 2021 to 31 October 2021
- Extended Supply Business NHH Electricity prices from 1 November 2021 to 31 December 2021
- Extended Supply Business NHH Electricity prices from 1 January 2022 to 31 March 2022
- Extended Supply Business NHH Electricity prices from 1 April 2022 to 31 May 2022
- Extended Supply Business NHH Electricity prices from 1 June 2022 to 31 August 2022
- Extended Supply Business NHH Electricity prices from 1 September 2022 to 30 September 2022
- Extended Supply Business NHH Electricity prices from 1 October 2022 to 30 November 2022
- Extended Supply Business NHH Electricity prices from 1 December 2022 to 31 January 2023
- Extended Supply Business NHH Electricity prices from 1 February 2023 to 31 March 2023
- Extended Supply Business NHH Electricity prices from 1 April 2023 to 31 July 2023
- Tariff NHH
Tariff Business NHH Electricity prices from 1 July 2023
Tariff Business NHH Electricity prices from 29 April 2014 to 29 November 2016
Tariff Business NHH Electricity prices from 30 November 2016 to 7 March 2017
- Tariff Business NHH Electricity prices from 8 March 2017 to 25 April 2018
- Tariff Business NHH Electricity prices from 26 April 2018 to 31 October 2018
- Tariff Business NHH Electricity prices from 1 November 2018 to 31 October 2021
- Tariff Business NHH Electricity prices from 1 November 2021 to 31 December 2021
- Tariff Business NHH Electricity prices from 1 January 2022 to 31 March 2022
- Tariff Business NHH Electricity prices from 1 April 2022 to 31 May 2022
- Tariff Business NHH Electricity prices from 1 June 2022 to 31 August 2022
- Tariff Business NHH Electricity prices from 1 September 2022 to 30 September 2022
- Tariff Business NHH Electricity prices from 1 October 2022 to 30 November 2022
- Tariff Business NHH Electricity prices from 1 December 2022 to 31 January 2023
- Tariff Business NHH Electricity prices from 1 February 2023 to 31 March 2023
- Tariff Business NHH Electricity prices from 1 April 2023 to 31 May 2023
- Tariff Business NHH Electricity prices from 1 June 2023
Gas
- Deemed Business Gas prices from 1 October 2021
- Extended Business Gas prices from 1 October 2021
- Deemed Business Gas prices from 1 January 2023
- Extended Business Gas prices from 1 January 2023
- NHH Former charges
- NHH Former Tariff, Deemed Contract and Extended Supply Schedule of Charges
Essential forms
- Direct Debit Instruction (DDI) - If you have a 10 digit account number please use this form
- Submit your VAT form online here
- Alternatively, If you have a 10-digit EDF Energy account number please use this form
- Change of Tenancy & Domestic End User Form
- Renewals Domestic End User Form
- Micro Business Declaration