Large business customers

Sales 0800 328 9030(1)
directsalestenders@edfenergy.com
Customer Services 0845 366 3664(1)
Revenue Management 0845 302 7337(1)
I&CRevenueManagement@edfenergy.com

Electricity emergencies Distribution Network Operators (DNOs) contact list

 See full details page for Electricity Emergencies and Distribution Network Operators (DNOs)

MPAN Prefix & AreaNetwork OperatorEmergency NumberGeneral Enquiries

10
East England

UK Power Networks

Free phone number 105

0845 601 4516

11
East Midlands

Western Power Distribution

Free phone number 105

0800 096 3080

12
London

UK Power Networks

Free phone number 105

0845 601 4516

13
North Wales, Merseyside and Cheshire

Scottish Power Energy Networks

Free phone number 105

0330 101 0444

14
West Midlands

Western Power Distribution

Free phone number 105

0800 096 3080

15
North East England

Northern Powergrid

Free phone number 105

0845 070 7172

16
North West England

Electricity North West

Free phone number 105

0800 048 1820

17
North Scotland

Scottish and Southern Energy

Free phone number 105

0845 071 3954

18
Central and Southern Scotland

SP Energy Networks

Free phone number 105

0330 101 0444

19
South East England

UK Power Networks

Free phone number 105

0845 601 4516

20
Southern England

Scottish and Southern Energy Power Distribution

Free phone number 105

0845 071 3953

21
South Wales

Western Power Distribution

Free phone number 105

0845 601 3341

22
South West England

Western Power Distribution

Free phone number 105

0845 601 2989

23
Yorkshire

Northern Powergrid

Free phone number 105

0845 602 4453

24
Independent

Independent Power NetworksLtd

Free phone number 105

01359 243311

25
Independent

ESP Electricity Limited

Free phone number 105

01372 227560

26
Independent

Energetics Electricity Ltd

Free phone number 105

01698 404949

27
Independent

The Electricity Network Company Ltd (GTC)

Free phone number 105

01359 243311

28
Independent

UK Power Networks (IDNO) Limited

Free phone number 105

0845 601 4516

Other useful customer service numbers

Retail sites 0845 300 8134(1)
Public Services and Housing 0845 300 6950(1)
Utilities and Telecoms 0845 300 9134(1)
Third Party Intermediary 0845 300 4811(1)
Gas emergencies 0800 111 999(1)
(24 hr free emergency line)
Small to Medium sized business customers
0800 096 2255(1)
To report energy theft (stayenergysafe reporting line): 0800 023 2777 or report online via stayenergysafe.co.uk

Contact details for home or small to medium sized business energy

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