Important information regarding applying for a new meter installation for your business

This form is to request a new meter to be installed at your site. If you do not have the cabling in place to support your new meter then you should contact your local Distribution Network Operator.

Type of installation

If you need help completing a new connection application please contact the New Supply team on 0845 366 3666.(1)

If you need help applying for an end-to-end managed installation please contact Infrastructure Services on 0845 300 6962.(1) 

If your meter is to supply a residential property then please contact our Developer Services team on: 0800 068 8257(1) or email developer@edfenergy.com

Please note: Only complete this form if you wish EDF Energy to be your electricity supplier.

Registering your MPAN

To register your MPAN and arrange an installation date we will require a minimum of 20 working days notice. This is 20 days from receipt of a completed application where a supply contract has been agreed.

You will need the MPAN specific to the site together with additional information regarding the size and type of supply. If you do not have the MPAN for a new supply please contact your Distribution Network Operator. Please note that within the London distribution area (MPAN begins 12) it is the customer's responsibility to install a CT cabinet for any CT supply. How to find your Meter Point Access Number.

In order to progress your application we will conduct a credit check and we may request a security deposit to support a supply contract.

In the event of a formal contract not being in place at the time of the first invoice we will calculate your charges based on our deemed prices.

If you are looking to split an existing supply please contact the New Supply Administration Team by telephone on 0845 366 3666(1).

Metering

As a guide whole current metering is generally installed on supplies that are 100 amp or smaller, typically 0-72 KVA.

Current Transformer (CT) metering is typically installed on supplies that are 200 amps or larger generally with 72KVA or more allocated. This size of supply will require Half Hourly CT metering and you will need to have set up a Half Hourly metering contract.

If you would like AMR or Half Hourly then you will need to have set up a metering contract in advance with your chosen metering team for this type of meter to be installed. See the list of metering companies offering this service.

New connection for your business electricity supply

 
1 Site details 2 Contractors involved 3 Requestor details 4 Review your application 5 Complete
Type of application*

Please complete if you have a unique reference for this supply and would like it to appear on your bills.

Site address

This is the address where metering will be installed.

This address will be checked against the national industry database and will match your connection agreement.

If this address does not match your site you may need to contact your Distribution Network Operator to change this.

Meter Point Administration Number

Please enter the 13 digits of the MPAN. This will be provided by your Distibution Network Operator.

If you have multiple MPANs for your site please download, complete, and submit the Multiple MPAN template document. Please note this is only to be completed if the same company is responsible for the bills.

Files must be less than 2 MB.
Allowed file types: xls xlsx.
Required metering
Is this a Temporary Builders Supply?

This will have been agreed as part of your quote with your Distribution Network Operator and relates to the set up on site.

Will this supply be disconnected or upgraded to a permanent supply?

When this Temporary Builders Supply (TBS) needs to be disconnected please contact our Service Removals Team on 0845 300 9148(1) .

Size of supply

Typically whole current metering is 0 - 72KVA and CT metering is 72KVA plus. If CT metering has been agreed the KVA will be on your paperwork from your Distribution Network Operator. This field is mandatory for CT metering.

KVA
amps

We purchase energy to support your ongoing usage so please refer to clause 4 of our Terms and Conditions.

If you are unsure of the value please refer to your original connection agreement with your Distribution Network Operator or an electrical contractor.

The estimated annual consumption will have been agreed with your Distribution Company. We will use an industry estimate if you do not provide a value.

kWh

If you are unsure of the voltage please refer to your paperwork from your Distribution Network Operator.

Current Transformers (CT)

These are part of the metering equipment that your Distribution Network Operator will arrange for you unless done so by your Building Network Operator. We will need confirmation of the CT ratio in order to request a metering appointment.

Voltage Transformers (VT)

These are part of the metering equipment your Distribution Network Operator will arrange for you. We will need confirmation of the VT ratio in order to request a metering appointment.

Please advise us of any special metering requirements that we need to know (this is especially relevant for Extra High Voltage supplies).
e.g. the COP rating of the meter (COP 2 or COP 3); If 1 amp or 5 amp metering is required and if this is a 4 wire or 3 wire set up, etc.