Covid-19 update

Covid-19 continues to have an impact on our services. Looking after our customers and staff is our top priority. From 15 January all our non-urgent appointments are paused. This includes:

  • Smart meter installations
  • Meter reading appointments


If you have an installation appointment booked, we will be in touch to let you know if it needs to be cancelled. We apologise for any inconvenience this may cause.

Read our Coronavirus FAQs for latest updates and advice.

Why get a smart meter for your business?

There are three main reasons to get a smart meter:

1. Save time and hassle

You smart meter will send readings automatically(1), so you can get on with running your business.

Woman leaning on cafe counter

2. Keep an eye on costs

See the energy you're using and costs in real-time, to help you budget and reduce energy waste.

3. Be more sustainable

Take responsibility for the energy you use and make changes to reduce your carbon footprint.

What is a smart meter?

A smart meter is a newer type of electricity and gas meter. It's smart because it sends energy readings to us automatically(1), which means an end to estimated bills. 

It's easy to manage your energy on the go with a smart meter. Simply log into MyAccount to see how much energy you're using, what it costs and much more.

Don't forget to set your meter readings to every 30 minutes to get a detailed view of your usage at different times of the day.

How to get a smart meter for your business

Step 1: Book an appointment

Log into MyAccount to book your appointment at a time and date that suits you best - we've got out of hours appointments too.

Step 2: Have your smart meter installed

On the day of your installation appointment, our installer will arrive and replace your old meters with a new smart meter. This takes about an hour for each meter.

Step 3: Get smart with your energy

Now you've got your smart meter you can log into MyAccount to keep an eye on your energy, set budgets and more.

When we're back up and running

We've put new procedures in place for everyone's safety. Our installers will:

  • wear gloves and visors during the installation,
  • adhere to strict hygiene measures,
  • follow social distancing guidelines.


How we're installing smart meters safely video transcript (PDF 205KB).

Check what happens during a smart meter installation and how we're staying COVID-19 secure (PDF 722KB).

Already have a smart meter?

Get a new energy deal

We've got a range of energy deals to suit your business needs.

Answer a few questions and you'll get a quick quote in no time.

Get a quote

Make your business even smarter

Smart devices can help your business save time, money and energy.

We offer a range of useful smart devices, including smart thermostats, plugs and lighting.

Explore smart devices
Use PowerReport to remotely monitor your energy use.

New ways to save energy

Looking for ways to save in your office, workshop or shop floor?

Our energy efficiency experts share their top tips that could reduce your business energy bills by up to 10%.

Get tips to save energy