Covid-19 update
Covid-19 continues to have an impact on our services. Looking after our customers and staff is our top priority. From 15 January all our non-urgent appointments are paused. This includes:
- Smart meter installations
- Meter reading appointments
If you have an installation appointment booked, we will be in touch to let you know if it needs to be cancelled. We apologise for any inconvenience this may cause.
Why get a smart meter for your business?
There are three main reasons to get a smart meter:

1. Save time and hassle
You smart meter will send readings automatically(1), so you can get on with running your business.

2. Keep an eye on costs
See the energy you're using and costs in real-time, to help you budget and reduce energy waste.

3. Be more sustainable
Take responsibility for the energy you use and make changes to reduce your carbon footprint.

What is a smart meter?
A smart meter is a newer type of electricity and gas meter. It's smart because it sends energy readings to us automatically(1), which means an end to estimated bills.
It's easy to manage your energy on the go with a smart meter. Simply log into MyAccount to see how much energy you're using, what it costs and much more.
Don't forget to set your meter readings to every 30 minutes to get a detailed view of your usage at different times of the day.
How to get a smart meter for your business
Step 2: Have your smart meter installed
On the day of your installation appointment, our installer will arrive and replace your old meters with a new smart meter. This takes about an hour for each meter.
When we're back up and running
We've put new procedures in place for everyone's safety. Our installers will:
- wear gloves and visors during the installation,
- adhere to strict hygiene measures,
- follow social distancing guidelines.
How we're installing smart meters safely video transcript (PDF 205KB).
Already have a smart meter?
Get a new energy deal
We've got a range of energy deals to suit your business needs.
Answer a few questions and you'll get a quick quote in no time.
Make your business even smarter
Smart devices can help your business save time, money and energy.
We offer a range of useful smart devices, including smart thermostats, plugs and lighting.
New ways to save energy
Looking for ways to save in your office, workshop or shop floor?
Our energy efficiency experts share their top tips that could reduce your business energy bills by up to 10%.