Energy Bill Relief Scheme
The government introduced the Energy Bill Relief Scheme to support businesses by giving them a discount on gas and electricity unit rates. This discount will be automatically applied. So we won't be asking you for any bank details. If you receive a suspicious email or SMS, please don't click on any links; delete the email or message and report it.
If you think your details have been compromised, please report it.
Additional support from the government
For some business customers, there is additional help available. Any customers identified as Qualifying Financially Disadvantaged Customers based on the government guidance will also benefit from a further reduction on their energy bills. We've created information on what this will be for any customers who qualify for this additional help.
Alternative Fuel Payment. This scheme is for all businesses across Great Britain using alternative fuels, such as biomass, liquified petroleum gas (LPG) or heating oil to heat their business properties. This is a one-off payment of £150. We'll start contacting you from the 20 February if the government has identified you as an eligible business for the payment.
If you have been identified as one of these businesses, please see below for how you'll receive this payment.
How you'll receive your payment
Budget Direct Debit
An automatic refund payment will be made within five working days of your normal payment date. This will be paid into the bank account your Direct Debit payments are taken from. Your Direct Debit amount will not change.
Pay As You Go
An automatic credit will be paid onto your smart Pay As You Go meter.
A cheque will be sent in the post from 27 February. It will show on your next annual statement as a £150 bill adjustment.
Cash/Cheque and Direct Debit Whole Amount
If you pay for your energy by any of these methods, you'll get an automatic credit to your energy account between 20 February and 28 February 2023.
If you'd like to learn more about the scheme, please go to Households, businesses and organisations off the gas grid to receive energy bill support over the coming weeks - GOV.UK (www.gov.uk).
There may be a very small number of customers who aren’t automatically eligible for the scheme. At the end of February, the government will open applications for you to apply for the scheme. You can learn more at: Help with your energy bills: If you use alternative fuels for heating - GOV.UK (www.gov.uk)