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Air source heat pump installation guide

Thinking of installing an air source heat pump but unsure how long it takes, what happens or what to expect?

Don't worry our guide will provide you with all the information you need.

What is an air source heat pump?

An air source heat pump is a low carbon heating system that extracts heat from the outdoor air and distributes it throughout your home using radiators or underfloor heating. 

A heat pump that runs on electricity generated from renewable energy is a sustainable and potentially cost-effective heating solution. 

If you invest in a heat pump you can rely less on fossil fuels and make a positive impact on both your wallet and the environment.

 Find out more

How is an air source heat pump installed?

Ever wondered how an air source heat pump is installed? Prepare to have your questions answered! Learn how much hardware is involved, what to expect, and the timelines for each step of your journey. Here’s a quick look at what’s involved:

  1. Removing the old system
  2. Positioning and wiring the heat pump
  3. Upgrading radiators if needed
  4. Testing systems

Read the EDF Air Source Heat Pump Installation video transcript (PDF 127 KB)

Air source heat pump next to side of house

Where can a heat pump be installed?

Air source heat pumps are flexible and can be installed in a variety of homes, whether it’s a flat(1), an older house, or a terraced home. Generally, you'll need about 2 meters by 1 meter (roughly 6.5 feet by 3 feet) of clear outdoor space to make sure the heat pump operates efficiently. While the external unit must always be placed outdoors as it draws in air to generate energy, the indoor components, such as the cylinder and controls, can be placed in spaces like garages, airing cupboards, or even spare rooms and basements. 

Not sure where you'd put your heat pump? Don't worry, EDF Heat Pumps will help you figure out the best spot based on your home's layout and the type of system you're choosing!

What steps happen before your installation?

Before your air source heat pump installation begins, we take a bespoke approach to make sure your system is tailored to your exact needs. Every quote is built around the specifics of your home, looking at all the details that matter most, including:

  • Your home’s current insulation and heating system (radiators, underfloor heating, etc.)
  • Desired temperature levels
  • Size of the water tank based on your home's needs and the ideal location
  • Where to put your heat pump
  • Whether your radiators need upgrading.

Once we’ve gathered all this info, we'll create a system design that’s just right for you!

How long does it take to install a heat pump?

Heat pump installations usually take 2 to 5 days, depending on the type of heat pump you choose to install. In some cases, a solid base or drainage may be needed before the heat pump can be installed. But don’t worry, we’ll have everything discussed and tailored to your home during the design process, so you’ll know exactly what to expect.

Air source heat pump outdoor unit

How much does an air source heat pump installation cost?

The cost of air source heat pump installations can vary depending on your chosen system. Additionally, the available government grant schemes differ based on your location within Great Britain. Generally, the installation cost of a heat pump(after the government grant) can range between £3,999(2) and over £10,000 (£3,999 price assumes reuse of a suitable existing hot water cylinder. Homes requiring a new cylinder will have an additional cost). Here's a breakdown of the government grants:

England and Wales

Scotland

  • Home Energy Scotland provides grants of £7,500 for air source heat pump installation, and this increases to £9,000 for people in remote areas who qualify for the rural uplift

Can I install a heat pump myself?

Considering a DIY installation to save money? While it may seem tempting, installing a heat pump is more complex than it looks. We highly recommend leaving it to the professionals. An installer's role goes beyond just installing units; they design a heat pump system tailored to your home's needs and make sure it runs efficiently for years. They also know how to handle any unexpected issues during installation.

The good news is, if you get a heat pump through EDF Heat Pumps, you don't have to worry about tackling the installation yourself. As a Which? Trusted Trader, our experts will take care of everything, from selecting the right model to flawless installation, giving you complete peace of mind.

CB Heating installer carrying an air source heat pump

What happens after installation?

Once your heat pump is installed, we recommend an annual service for your air source heat pump to keep it running smoothly and maintain its warranty. Here’s what’s covered during servicing:

  • Cleaning filters
  • Checking water pressure
  • Inspecting the fan and heat transfer system
  • Looking for leaks and checking safety devices
  • Lubricating moving parts

How to choose the right heat pump installer

Choosing the right installer is the most important decision to make when getting a heat pump, as it's crucial for getting the design and installation done correctly. Here are three things to look out for:

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Accreditations

Choose an installer who is accredited by reputable organisations such as the Microgeneration Certification scheme (MCS). This accreditation ensures that the installer has undergone installer training and adheres to industry standards.

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Experience and expertise

Look for installers with a proven track record and extensive experience in installing air source heat pumps for a range of different homes. Ask your potential installer lots of questions, any experienced and competent installer will be able to answer them with ease.

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Reviews

Read customer reviews, ask for references and check the installer's portfolio. Feedback from other customers can give you a valuable insight into the installer's professionalism and customer service.

Save cash and carbon with a heat pump

Now's the perfect time to upgrade your heating system to an air source heat pump, install a heat pump today and get:

Ideal logic air source heat pumps

Customer heat pump testimonial

Take a moment to hear from one of our happy customers. Geoff installed a heat pump with us after facing challenges with other installers. Listen to his story and hear why he's glad he made the switch to EDF Heat Pumps.

Read the customer testimonial video transcript

Rated 5 out of 5 stars

“Great communication”

Great communication throughout the process. The design team accommodated our needs for locations etc for the heat pump and cylinders. The install process was well explained and the install took place on time and the installers were easy to work with. Overall a very good experience.

5th September 2025

RM
Rated 5 out of 5 stars

“Very happy”

We had a very smooth experience getting out heat pump. The whole team worked well. Excellent communication all the way through. Efficient and friendly installation. The Ideal heat pump works well and is nearly silent most of the time. Recommended.

8th October 2025

Steve
Rated 5 out of 5 stars

“EDF Heat Pump Installation”

Our journey with EDF Heat Pumps started in April 2025 and it has been an extremely enjoyable time! Nothing has been too much trouble and we have been fully informed throughout. Brilliant admin and support by the whole team at EDF.

18th October 2025

P. Glover

EDF Heat Pumps is a Which? Trusted Trader, proud to offer a unique network of accredited local professionals known for quality, reliability and outstanding customer service. 

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Heat pump installation FAQs

In most cases, you don’t need planning permission to install a heat pump, especially if it’s a typical air source model. However, if you live in a listed building or a conservation area, you'll likely need planning permission. We recommend reaching out to your local planning office for more guidance. EDF Heat Pumps will also be here to help with any questions you may have around planning permissions.

Yes, and regulations can vary depending on where you're located. Generally, you’ll need to make sure the installation complies with local building codes, energy efficiency standards, and sometimes zoning laws. For example, while heat pumps can now be installed as close as 1m to a property boundary, it's still required that they be installed by a certified professional, with all of our installers being Gas Safe registered and holding a BPEC Level 3 certification. However, EDF Heat Pump will take care of the whole process, so you can relax and leave the technical details to the experts.

There’s no universal rule for the exact distance, but it’s definitely a good idea to install the heat pump far enough from your neighbors to avoid any noise issues. Most heat pumps can make some noise when they’re running, typically around 50-60 decibels, which is about the level of normal conversation or a dishwasher. If you're concerned about the noise, there are some ways to reduce it, like choosing a quieter model or placing the unit in a less noisy part of your garden.

The upfront cost of installing a heat pump can be higher compared to traditional heating systems, but it’s important to think about the long term benefits. Heat pumps are highly efficient; they can be 300% more efficient than a traditional gas boiler, which can save your energy bills over time. Plus, with air source heat pump grants available in many areas, the installation costs can be more manageable.

If you’re not quite ready to fully switch to a heat pump, no worries. Take your time to explore all your heating options and find the perfect fit for your home and budget.

After the government grant, the cost of air source heat pumps can vary between £3,999(2) and over £10,000 depending on several factors, such as;

  • how powerful the unit is
  • the brand
  • government grants
  • installation costs

 (£3,999 price assumes reuse of a suitable existing hot water cylinder. Homes requiring a new cylinder will have an additional cost).

We understand that switching to a heat pump from a traditional heating system can feel overwhelming. That's why we back our heat pumps with a promise: if it doesn’t perform as promised, we’ll give you your money back. T&Cs apply. Plus, you could always take advantage of flexible heat pump payment plans from EDF Heat Pumps to spread the cost.

You can also get more from your heat pump by joining one of our air source heat pump tariffs!

Yes, heat pumps can be installed in flats(1)! The process might differ a bit from houses, but it's absolutely possible. The key things to consider are having enough space for the outdoor unit for air flow and whether your building allows external modifications. It’s always best to check with your building management and a professional installer to make sure everything is in place.

Yes, heat pumps can be installed in garages, but there are some important points to keep in mind! While the indoor unit, such as the cylinder and controls, can be installed in areas like a garage, airing cupboard, or even a basement, the outdoor unit always needs to be placed outside. This is because the outdoor unit draws in air from outside to convert it into energy. Just like with flats, checking local rules and consulting a professional installer can help make the process smoother.

Absolutely, heat pumps are a fantastic choice for terraced houses. The installation might need a few adjustments based on the space available for the outdoor unit, and it’s important to make sure it's not too close to a neighbor’s wall. If you're interested in learning more about how heat pumps can work for your home, check out our air source heat pump guide.