Citizens Advice Plymouth
We know that dealing with finances can sometimes be overwhelming. That’s why we’ve partnered with a fantastic initiative called Citizens Advice Plymouth.
They specialise in debt and money management, including help with bills. They offer EDF customers a completely independent and impartial service that helps them get their finances under control.
How to get independent advice from Citizens Advice Plymouth
To access the service you can call
0808 156 6666*
The lines are open:
Monday to Thursday: 9.00am – 5.00pm
Friday: 9.00am – 4.30pm
*number is free from BT landlines and UK mobile networks but other phone companies may charge for the calls
Web chat is also available Monday to Thursday 9:00 – 16:30 and Fridays 9:00 – 16:00
Citizens Advice Plymouth support for our customers
Citizens Advice Plymouth will be able to help with:
- identifying and applying for any available benefits or financial support such as grants
- energy poverty or financial hardship
- immediate support – for example, they will ask you about eviction threat or bailiff action