If we have smart meter installers in your area, the quickest and easiest way to book your upgrade is via MyAccount. If you’ve not registered yet, it’s really easy, just remember to have your account number handy, you'll find it on letters, emails or bills you've received from us.
Smart meters help you keep track of your energy by seeing how much you’re using in pounds and pence. You’ll receive accurate bills, so you’ll only pay for the gas and electricity you’ve used. Smart meters are being installed now and you can upgrade at no extra cost. Watch our video to find out more about the installation, or read the transcript.