The UK Government has started the smart meter rollout and we’re ready to help you put the control back into your hands. We want to make smart metering simple – so find out everything you need to know about getting smart with us here. We’ll answer your questions, help you book an appointment and let you know what to expect on the day of your installation.
A member of our Smart Installation Society will come to fit your smart meter. They train smart, think smart and work smart to make sure you can get smart.
It’s easy to book and manage your smart meter appointment online either through MyAccount. You can view available dates and choose a time that works best for the Smart Installation Society to visit. You can even change your appointment if you need to. Alternatively you can call us on 0800 056 5897(1).
Unfortunately not all customers will be able to get a smart meter installed at the moment due to complex meter types and installer availability. If we can’t install a smart meter in your home right now, we’ll capture your interest in getting one and we’ll be in touch just as soon as you’re eligible. We’re doing all we can to install smart meters in our customers’ homes as quickly as possible.
Book your Smart Installation Society visit
Log into MyAccount or register
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How do smart meters help you?
See exactly what you’re using and spending
Only pay for what you use
Automatic readings: no more hassle, no more home visits