Helping our Supply Chain


The wellbeing of our suppliers, staff and customers alike is a key priority for EDF. In these unprecedented times, we recognise the fantastic support from you, our suppliers, working together to keep the lights on; powering homes and businesses. Set out below is a summary of some of the main support resources available to you. 
The British Government have announced a series of measures to support businesses that are impacted by COVID-19. Depending on circumstance, these include, for example, a Coronavirus Job Retention Scheme, the ability to defer VAT and Income Tax payments, a Statutory Sick Pay relief package for small and medium sized businesses (SMEs), a 12-month business rates holiday, business grant funding, supporting the Self-Employed and a Coronavirus Business Interruption Loan Scheme. We do encourage you to fully explore which measures apply to your business and take these up in full where appropriate. Up to date information on the measures can be found here.
We recognise that cash-flow is vital to all businesses (including us) and to assist you, we continue to offer our Santander backed Supply Chain Financing scheme. This allows suppliers to get early access to payment - for a small charge – for invoices which we have cleared and approved through our payment process. Payment can be available significantly in advance of contract payment terms. We have also created a handy questions and answers document which provides information and understanding.
We also encourage you to utilise our Tungsten eInvoicing Portal. Using the Portal is quicker and reduces the process steps as compared to handling traditional invoices, it also removes manual handling which helps our teams during time of challenging capacity. Tungsten eInvoicing also removes paper from the payment chain (great for the environment and our hygiene).
We are attune to the challenges facing our supply chain partners, their people and their own suppliers and will do our best to help where we can during these uncertain times. 
Impacted suppliers are encouraged to connect with their EDF Supply Chain contact or Contract Management contact to discuss any contract specific difficulties.

If you have any questions about how the pandemic may affect your electricity and gas supply and your energy bills please see our frequently asked questions.