There’s so much to remember when you move home. Every move is different, but we’ve tried to cover the common things everyone will need to do. From checking bin day and stop cocks, to making sure your old home is left ready for the new residents – it’s always useful to have a list. Print it off and use it for notes and reminders.
Take us with you when you move
Moving home with EDF Energy in four easy steps
Time to set up your new energy account
Welcome to your new home. Get a quote and we can welcome you to EDF Energy too.
Confirming your new account and contract in writing.
So you can see the progress of your switch.
We will let you know if we can support this exciting new technology as we set up your new account.
Don't forget to ask the previous residents to tell you about the in-home display – it's the monitor that visualises information from your smart meter such as spend and usage.
Prepayment or 'pay as you go' meters allow you to use energy on a pay as you go basis and can be topped up with an electricity key or gas card. The previous occupants should leave the card and key for you, and you can add funds at any PayPoint, Payzone outlet or Post Office. It's importang you pay the right prices with the right key and card.
If it’s your first time using a prepayment or 'pay as you go' meter, there’s lots of useful help and information here including where to find your nearest top up shops.
Health and safety
When you move in, it’s really important that you check the following:
If you have a gas meter, can you smell gas?
Is your meter located where you can safely access it without standing on something?
Is your meter damaged in any way or is there loose or unconnected pipes or cables?
All the cables to your electricity meter should be completely covered in plastic insulation. Can you see any bare wire, such as copper, showing?
In some instances we may need to reset your meter. You may want to change the meter, in which case you’ll need to arrange for a meter exchange. We can arrange this for you when you call to set up your account.
Not just energy
When you’re settling into your new home it’s reassuring to know that if anything happens we can help. Do you know how well the boiler is working? How’s the wiring and plumbing? And if you’re renting, check with your landlord and make sure they provide all the relevant safety certificates.
Boiler Protect safeguards your home's boiler, controls and thermostats. A nationwide network of expert Gas Safe engineers are on call 24/7 to repair or replace as needed.
Need a boiler service? No problem – qualified Gas Safe engineers will carry out one-off boiler services and safety checks on demand.
We've teamed up with Help-Link to offer a professional gas boiler installation service.
ECO is a government scheme to offer eligible customers subsidised energy efficiency improvements for their homes.
Moving house is a busy time and we realise energy may be the last thing on the list! But setting up accounts with your new utility companies is really important so you only get billed for what you use.
There’s a range of tariffs available for our customers including short and long term fixed, variable and prepayment meter. Our Blue+Heating Protect tariff includes free boiler cover, for that extra peace of mind in your new home. Take a look, get a quote, and set up your new account with EDF Energy.
- Do you need to book time off work? Have you sorted out any child care? Think about your pets too
- Check your contents insurance – does it cover moving day? Are you using a professional removal team? What’s their insurance policy?
- Have one last walk through your old home to make sure you’ve not forgotten anything, leaving it clean and tidy
- Settling in? Fancy a new gadget such as a HeatSmart® or an Amazon Echo?