It's really easy to set up your new EDF Energy account for your new home in MyAccount. You can even do it a few days before you move. That's one less thing to worry about.
There's more detailed information about the moving home steps below, four easy stages 'Take us wtih you when you move'.
Welcome to your new home! It's time to set up your new energy account with EDF Energy. Get a quote and we'll do the rest.
See the four stages below, 'Time to set up your new energy account', to better understand the four key stages and how we'll switch you to us.
There’s so much to remember when you move home. Every move is different, but we’ve tried to cover the common things everyone will need to do. From checking bin day and stop cocks, to making sure your old home is left ready for the new residents – it’s always useful to have a list. Print it off and use it for notes and reminders.
Take us with you when you move
Moving home with EDF Energy in four easy steps
Time to set up your new energy account
Welcome to your new home. Get a quote and we can welcome you to EDF Energy too.
Confirming your new account and contract in writing.
So you can see the progress of your switch.
We will let you know if we can support this exciting new technology as we set up your new account.
Don't forget to ask the previous residents to tell you about the in-home display – it's the monitor that visualises information from your smart meter such as spend and usage.
Prepayment or 'pay as you go' meters allow you to use energy on a pay as you go basis and can be topped up with an electricity key or gas card. The previous occupants should leave the card and key for you, and you can add funds at any PayPoint, Payzone outlet or Post Office. It's importang you pay the right prices with the right key and card.
If it’s your first time using a prepayment or 'pay as you go' meter, there’s lots of useful help and information here including where to find your nearest top up shops.
Health and safety
When you move in, it’s really important that you check the following:
If you have a gas meter, can you smell gas?
Is your meter located where you can safely access it without standing on something?
Is your meter damaged in any way or is there loose or unconnected pipes or cables?
All the cables to your electricity meter should be completely covered in plastic insulation. Can you see any bare wire, such as copper, showing?
In some instances we may need to reset your meter. You may want to change the meter, in which case you’ll need to arrange for a meter exchange. We can arrange this for you when you call to set up your account.
Not just energy
When you’re settling into your new home it’s reassuring to know that if anything happens you’re covered. Do you know when the boiler was last insured? How’s the wiring and plumbing? And if you’re renting, check with your landlord and make sure they provide all the relevant safety certificates.
Moving house is a busy time and we realise energy may be the last thing on the list! But setting up accounts with your new utility companies is really important so you only get billed for what you use.
There’s a range of tariffs available for our customers including short and long term fixed, variable and prepayment meter. Take a look, get a quote, and set up your new account with EDF Energy.
- Do you need to book time off work? Have you sorted out any child care? Think about your pets too
- Check your contents insurance – does it cover moving day? Are you using a professional removal team? What’s their insurance policy?
- Have one last walk through your old home to make sure you’ve not forgotten anything, leaving it clean and tidy
- Settling in? Fancy a new gadget such as a HeatSmart® or an Amazon Echo?