Working together to look after your boiler

We're proud to have teamed up with Domestic & General to offer you a choice of maintenance and support plans for your boiler.

from £7.33 a month(1)

Up to £30 off boiler maintenance and support plans

Enjoy up to £30 off

BoilerCare Gold

  • Looks after your boiler and the controls
  • An annual service to help maintain your heating equipment
  • Exclusive access to our maintenance portal
  • Ongoing hints and tips to keep your boiler running smoothly for longer
  • Repairs by Gas Safe engineers if your equipment stops working or fails the annual service
  • A replacement boiler worth up to £750 if required (installation costs not included)
     
  • Central heating system not covered
Enjoy up to £30 off

BoilerCare Platinum

  • Looks after your boiler and the controls
  • An annual service to help maintain your heating equipment
  • Exclusive access to our maintenance portal
  • Ongoing hints and tips to keep your boiler running smoothly for longer
  • Repairs by Gas Safe engineers if your equipment stops working or fails the annual service
  • A replacement boiler worth up to £750 if required (installation costs not included)
     
  • Looks after your central heating system

Choose from one of the options below best suited for your budget

 

£20 OFF

BoilerCare Gold £95 call-out charge

from £7.33 per month for 12 months(1)

Enjoy £20 off for the first year

Give us a call on 
0800 497 0704(2)

£20 OFF

BoilerCare Platinum £95 call-out charge

from £10.33 per month for 12 months(3)

Enjoy £20 off for the first year

Give us a call on 
0800 497 0704(2)

£25 OFF

BoilerCare Gold £50 call-out charge

from £9.62 per month for 12 months(4)

Enjoy £25 off for the first year

Give us a call on 
0800 497 0704(2)

£25 OFF

BoilerCare Platinum £50 call-out charge

from £10.82 per month for 12 months(5)

Enjoy £25 off for the first year

Give us a call on 
0800 497 0704(2)

£30 OFF

BoilerCare Gold no call-out charge

from £13.25 per month for 12 months(6)

Enjoy £30 off for the first year

Give us a call on 
0800 497 0704(2)

£30 OFF

BoilerCare Platinum no call-out charge

from £15.50 per month for 12 months (7)

Enjoy £30 off for the first year

Give us a call on 
0800 497 0704(2)

Are you eligible?

You'll need to be at least 18 years old and resident in the UK, Isle of Man or the Channel Islands. The heating equipment should be owned by you, be in good working order and under 15 years of age when this plan starts. Your boiler should also be out of guarantee and cannot be of industrial grade or be used for business purposes.

Important documents for you to read

What could a maintenance and support plan do for me?

Relax knowing your boiler will receive an annual service by Gas Safe engineers.

Exclusive 24/7 access to our maintenance and support platform with helpful advice on how to keep your boiler running for longer.

Access to Domestic & General's My Account, where you can view your boiler plans and view repair history.

You'll be able to book any future repairs and manage engineer appointments 24/7 online or over the phone.

Confident landlord

Are you a landlord? Check out BoilerCare Landlord

BoilerCare Landlord looks after your boiler, controls and the heating system. The boiler in your property will get an annual service and CP12 check and certificate. Access to our maintenance and support platform gives ongoing maintenance, hints and tips to keep your boiler running smoothly.

from £12.28 per month for 12 months(8)

engineer responding to an emergency boiler repair

Need a boiler repair? Get your boiler up and running with Repair & Care

With Repair & Care, your initial repair will come with the no fix, no fee guarantee. So if the engineer can't fix your fault or advises against a repair, you'll get a full refund.

from £27.99 per month for 12 months(9)

EDF Protect insurance customers – policy bought before 3 March 2021

If you need to make a claim, please call Collinson's 24-hour claims line on

0800 082 3425

Collinson policy documents

Domestic and General customers – cover bought after 3 March 2021

If you've taken out one of our maintenance and support plans call Domestic & General on

0800 047 0707(2)

Caring for your boiler and central heating

Prices are for domestic customers unless otherwise stated.

EDF is a trading name used by EDF Energy Customers Ltd. Reg. No. 02228297. Registered office is 90 Whitfield Street, London, W1T 4EZ, incorporated in England and Wales. Maintenance and Support Plans are provided by Domestic & General Services Limited. Registered in England and Wales. Company No. 1970780. Registered office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS.

Pay on use products are provided by Domestic & General Services Limited. Registered in England and Wales. Company No. 1970780. Registered office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS.