We've teamed up with Domestic & General to give you peace of mind with BoilerCare Total insurance
What's included?
What's not included?
Need to speak to someone about your quote? Give us a call on 0800 497 0706
So, what can you expect from each category of cover?
Heating cover
What's included?
- Repairs for your boiler, heating controls and central heating system
- An annual service to help maintain your boiler and heating equipment
- A replacement boiler up to £750 if required (installation costs not included)
What's not included?
- Work arising from sludge or hard water scale deposits in the heating system
- Work on non-standard, inaccessible or non-visual pipework
Plumbing and drains cover
What's included?
- Up to £1,000 per claim for repairs to your plumbing and drainage system, including overflow pipes, drainage pipes and internal wall supply pipes
What's not included?
- Any plumbing or drains situated within the walls, floors, concrete or underground (including the underground pipes to your home)
- Root ingression, heave/subsidence and joint slippage
- Work on non-standard, inaccessible or non-visual pipework
- Costs for shared plumbing or drains in communal areas
Wiring cover
What's included?
- Up to £1,000 per claim for repairs to your electrical wiring, including internal wall sockets, switches, fuse boxes, circuit breakers and transformers
What's not included?
- Any electrical wiring situated within the walls, floors, concrete or underground
- Replacing the consumer unit or fully re-wiring your property
- Electrical wiring that hasn't been properly installed, repaired or altered or doesn't meet current standards, legislation or health and safety guidelines (such as BS 7671 2008 and IEC 60446. Please see the full T&C's for more details)
- Costs for shared wiring in communal areas
Pest infestation cover
What's included?
- Up to £1,000 per claim for the effective removal or treatment of unwanted pests, such as rats, mice or wasp and hornet nests in your home
What's not included?
- The removal of bees or beehives
- Any pest infestation where you haven't taken reasonable measures previously recommended by us to prevent continued or further infestation
- Any damage caused when removing pest infestations
- Costs for pest infestations in communal areas
Lockout and security cover
What's included?
- Up to £1,000 per claim for emergency access to your home if you're locked out because the only available key is lost, damaged or inaccessible
- Up to £1,000 per claim for temporary repairs to secure your home if the external windows/doors are damaged because of a break-in or vandalism
What's not included?
- More than one set of keys, where your lock has been replaced
- Any theft, vandalism or malicious damage to your doors, windows or lock where you haven't reported the loss or damage to the police and haven't obtained a police crime number
Roof tile cover
What's included?
- Up to £1,000 per claim for temporary repairs to protect your home in the event of damaged roof tiles
What's not included?
- Flat, glass, plastic, tarpaulin, felt or thatched roofs
- Costs for roof tiles in communal areas
What else do you get with BoilerCare Total insurance?
Important documents for you to read
Are you a landlord? Check out BoilerCare Landlord
BoilerCare Landlord looks after your boiler, controls and the heating system. The boiler in your property will get an annual service and CP12 check and certificate. Access to Domestic & General's maintenance and support platform gives ongoing maintenance, hints and tips to keep your boiler running smoothly.
From £15.40 per month(4)
Boiler problems and repair advice
Guide to gas boiler servicing
Discover what happens during a gas boiler service, and how it can help prevent damage and prolong the life of your boiler.
How to fix a leaking boiler
There are a few reasons why your boiler might be leaking water. Learn what they are, the cause of them and how they can be fixed.
A complete guide to boiler pressure
Learn what happens when your boiler pressure is too high or too low, what problems are caused by and how to resolve pressure related problems.
Prices are for domestic customers unless otherwise stated.
EDF is a trading name used by EDF Energy Customers Ltd. Reg. No. 02228297. Registered office is 90 Whitfield Street, London, W1T 4EZ, incorporated in England and Wales. Maintenance and Support Plans are provided by Domestic & General Services Limited. Registered in England and Wales. Company No. 1970780. Registered office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS.
EDF is an Appointed Representative of Domestic & General Insurance PLC, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
BoilerCare Total policies are provided by Domestic & General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS, United Kingdom. Registered in England and Wales, Company No. 485850. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Domestic & General Insurance PLC is an insurance undertaking, not an intermediary. They are the underwriter of the insurance and do not provide a personal recommendation. Full details on how to submit a complaint can be found in the Terms and Conditions. Domestic & General Insurance PLC pay their sales agents periodic incentives (such as bonus payments) if they meet certain quality and sales targets.
Pay on use products are provided by Domestic & General Services Limited. Registered in England and Wales. Company No. 1970780. Registered office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS.