Choose a topic for help and contact options
We’re here for you
You've probably seen the news that rapidly rising wholesale gas prices are creating big challenges for Britain. Need help understanding what this means for you? We've put some handy FAQs together to help you.
Because of this situation, lots more people are contacting us and response times are longer – we’re very sorry about this.
Thanks for your patience.
How can we help?
Emergency
Worried about your gas or electricity supply? Find out what to do in an emergency.
Complaint
Are you unhappy with our service? Please let us know, so we can try to put it right.
Received a call?
Did you get a call from us? Find out if it matches our outgoing phone numbers.
Write to us
FREEPOST
EDF Energy
Plymouth
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