What can we help you with? General I want to... Learn how to switch to EDF EnergyMake a complaintFind out about EDF Energy's customer commitmentsDownload the EDF Energy mobile appApply for Warm Home DiscountFind out what’s available for customers who need additional support Frequently asked questions Billing & Payments I want to... Make a paymentChange my Direct Debit amountRequest a copy of my billChange my tariffSign up to Direct DebitWhat the off-peak times are of my Economy 7 meter?Find about about coping with debtUnderstand my billReclaim my credit balance Frequently asked questions MyAccount I want to... Manage my account onlineFill out the online moving home formView my bill online Frequently asked questions Meter reading I want to... Learn how to read my meterSubmit a meter readingManage my account onlineLearn more about prepayment (pay as you go) Frequently asked questions Prepayment I want to... Learn more about pay as you go (prepayment)Get a quote for our fixed prepayment tariff Frequently asked questions Moving home I want to... Read our moving home guideFill out our online moving home form Frequently asked questions
