What can we help you with? General Frequently asked questions Quick links Learn how to switch to EDF EnergyFind out about EDF Energy's customer commitmentsDownload the EDF Energy mobile appApply for Warm Home DiscountFind out what’s available for customers who need additional supportMake a complaint Billing & Payments Frequently asked questions Quick links Make a paymentChange my Direct Debit amountChange my tariffSign up to Direct DebitFind out about coping with debtUnderstand my billReclaim my credit balance MyAccount Frequently asked questions Quick links Manage my account onlineComplete my home moveView my bill online Meter reading Frequently asked questions Quick links Learn how to read my meterSubmit a meter readingManage my account onlineLearn more about prepayment (pay as you go) Prepayment Frequently asked questions Quick links Learn more about pay as you go (prepayment)Get a quote for our fixed prepayment tariff Moving home Frequently asked questions Quick links Read our moving home guideFill out our online moving home form
