Choose a topic for help and contact options
For Coronavirus (Covid-19) help and advice and how to best manage your energy account during this unprecedented time - see our dedicated FAQs page. We also have a dedicated advice page for those struggling to pay.
How can we help?
Emergency
Worried about your gas or electricity supply? Find out what to do in an emergency.
Complaint
Are you unhappy with our service? Please let us know, so we can try to put it right.
Received a call?
Did you get a call from us? Find out if it matches our outgoing phone numbers.
Write to us
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EDF Energy
Plymouth