17/11/2022 - Government autumn statement announcement update
The government have announced that they plan to keep the Government Energy Price Guarantee in place until 31 March 2024. Visit our page to keep up to date with all the latest news about the Energy Price Guarantee. Our agents won't have any additional information at this time if you call, you can self-serve by logging into MyAccount.
Prepayment customers who have a query about their Energy Bills Support Scheme voucher.
If you've lost your voucher or the name is incorrect, please fill out this form, we can then get this sorted for you asap.
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