Anglia Farmers Resource Centre
Your place for all things energy
Welcome to your Anglia Farmers energy resource centre
Save this page to your favourites - it's your energy centre to find everything you need to manage your account.
We'll also keep this page regularly updated with the latest guides, webinars and events to help you keep ahead of the game in the energy market. Delivered by experts our interactive briefings will show you ways to save time, reduce costs and make your budget go further.
Submitting your meter readings
- To submit a meter read, login to MyBusiness
- Select the required site from the Sites Tab
- Select your site link and then click the Electricity Meters Tab. Here you will find all meters associated with that site.
- Under Action button select Submit Meter Reading.
- Enter a reading date and the meter read, then simply click Submit Readings to submit your reading.
Handy MyBusiness Video Guides
Click on the links below to watch the videos:
How to navigate MyBusiness
Latest updates
TalkPower
Our quarterly webinars bring together our team of experts to take a deep dive into the latest details of the power market prices and non-energy costs, and how these impact businesses.
Catch-up from your desk with our webinars and blogs.
What are REGO's?
A REGO (Renewable Energy Guarantee of Origin) is a certificate used to evidence renewable generation in the UK. We've put together this handy guide, explaining what REGO's are, where they are used and how the average REGO price has evolved over time. Click here to download the guide.
Billing and Account Management
Understanding your bill
If you are having difficulty understanding any section of your bill use the interactive bill guide to help make things clearer
Billing and payments
See our Billing & Payments page for more information about Direct Debit, VAT and CCL.
Metering and connections
New Connections
Contact your Distribution Network Operator (DNO) for a new MPAN (13 digit supply point number). If you aren't sure of the contact details, you can find them here.
Complete the New Connections form
Make sure you list your preferred Meter Operator (MOp) and Data Collector (DC) as well as contacting the metering agents to add the new MPAN onto your direct contract. EDF can offer these services via EDF Metering Services.
Email - HHMOPContractsAdministration@edfenergy.com
We'll work with your preferred agent to register your new MPAN, install your new meter & create an EDF account
Contact details: Tel - 0845 366 3664 option 2 or Email - NewSupply@edfenergy.com
Useful phone numbers and emails
Here's a list of some useful contacts to use if you need to chase up any actions. Remember Scott Collins is also here to support you if you need to escalate.
| When to use | Contact phone number | |
|---|---|---|
| TheAFGroupLtd@edfenergy.com | General account management queries, including but not limited to metering appointments and invoice queries. | 0845 366 3664 (option 6) |
| BusinessMoves@edfenergy.com | COT follow up queries. Use this mailbox if a COT has taken longer than 28 working days to complete. | 0845 366 3664 (option 3) |
| NewSupply@edfenergy.com | New Connection follow up queries. | 0845 366 3664 (option 2) |
| Vat-CCLcompliancesection@edfenergy.com | Send all VAT and CCL declarations to this mailbox. | N/A |
| ServiceRemovals@edfenergy.com | Disconnection follow up queries. | 0845 366 3664 (option 2) |
| B2BAgentChanges@edfenergy.com | To change the appointed third party agent. | N/A |
| I&CSmartMeteringQueries@edfenergy.com | For all Smart metering queries, especially install requests. | N/A |
Energy Policy and Strategy 2023 In Review
Catch up on Rebecca Beresford and Roy Collins discussing the Energy Policy and Strategy 2023 review, you can rewatch it here.
Smart and advanced meters
Smart and advanced meters are two meter technologies introduced nationally to help create the national energy infrastructure needed for a low carbon future.
We're now able to offer smart metering to our non-half hourly, profile class 1-4 business customers. But what's the difference between these and AMR meters, and how can I get one?
Smart Metering
We're now able to offer smart metering to our non-half hourly, profile class 1-4 business customers.
To request a smart meter, please
email our team at EBSSmartMeterBookings@edfenergy.com
or fill out our quick form and we'll be in touch.
Alternatively, you can scan the QR code below.
Net Zero
Want to find out more about our renewable energy sources?
If you’ve got environmental goals your business needs to hit our renewable energy source might be best for you.
Make a positive change to your organisation's sustainability credentials with our renewable options. Report zero carbon emissions from your purchased electricity.
Electric Vehicles (EVs)
Are you looking for electric car leasing deals and charging options to meet your business needs? With consultation, feasibility, installation, maintenance and supply, we have everything you need.