Due to the ongoing energy market crisis, we currently don't have any fixed electricity and gas tariffs available.
If you'd like us to let you know when prices come down again, leave us your email address and we'll contact you when it happens.
Currently, it's difficult to find energy deals in the market as we continue to see rising gas prices. There are other reasons why customers switch their energy suppliers. Here are the main reasons why customers do this
Looking for a better energy price? Leave us your email address and we'll keep you updated when there are better energy deals in the market. You can also find out more about what's happening in the energy market.
You can switch your energy provider in four easy steps. Just choose the best energy tariff for you – and we'll do the rest.
Get a quick quote, choose your tariff and buy online.
We'll talk to your current supplier so you don’t have to.
We'll contact you when we’re ready for your meter reading(s).
We'll let you know when your switch is complete.
Energy Switch Guarantee is an agreement between electricity and gas suppliers to make the switching process easier. When you join EDF, we'll handle everything for you. This means:
|Switching options||Length of time the switch will take to complete|
|Switch after your 14 day cooling off period|
Your switch will take place within 5 working days from the end of your cooling off period
|Switch within your 14 day cooling off period||Within five working days and you'll start paying us for any energy as soon as your switch is complete|
Here are the top five questions many of you ask when switching electricity and gas providers. If you'd like to know more, read our handy guide on switching energy suppliers.
It's best to have your recent energy bill to hand as that will have all the information you need, including your electricity and/or gas use. If you can't find it, don't worry. As long as you have your:
You'll be all set to compare energy prices using this information.
Yes! It's really worth switching your electricity and gas supplier or, at least, having a look at the market on regular basis. At the moment this is difficult as there are not many energy deals in the market currently. When comparing energy prices, it makes sense to also look at other aspects, including:
Keep up to date with the process of your switch online or in the app. There's no need to call us – just sign up for MyAccount to get started.
If you want to cancel your switch to us, you should let us know straight away. What happens next depends on whether we've started supplying you with energy or not.
If we haven't yet started supplying you with energy – and you're still within your 14-day cooling off period
Just sit back and relax – you don't need to do anything. You'll stay put with your current supplier and we'll take care of the cancellation for you. We'll be back in touch to let you know when it's done.
If we've already started supplying you with energy and you’re still within your 14-day cooling off period
You have three options to choose from:
1. Stay with EDF and upgrade your energy plan
If you want to do this, simply:
• Get in touch via edfenergy/com/LiveChat
• Or give us a call on 0333 009 7114
2. Go back to your previous energy supplier
Please contact your previous supplier if you’d like to switch back to them. You should go back on equivalent terms and conditions.
3. Choose a new energy supplier
Please choose a new tariff with another supplier. You’ll have a new energy plan, contract and terms and conditions.
We'll also write to you to let you know about these options. While you decide what to do, you'll stay on the tariff you chose when you joined EDF and you'll need to cover the cost of any energy you use during your time with us.
You have 15 working days to make a decision from when we have sent you information about your cancellation. If you don't pick one of these three options or we don't hear from you within this time, you'll stay with EDF and move on to our deemed tariff. This means your energy prices can go up or down. You can check what our deemed prices are in the letter we send you outlining your choices.
No, you don't. We'll do that for you. Be sure to give us your meter readings. We'll be in touch with your old supplier to ensure they send you an accurate final bill.
Read our guide on choosing the best energy tariff to help you make the right decision for your needs.
This handy guide will help you reduce your energy and carbon emissions at home in a few easy steps.
Here we explain what really goes on with 'green' tariffs and what to look out for.
Look into air source heat pumps, which can typically save £1,548 over ten years and produce 64% less carbon emissions.
Find out what we're doing to help us all reduce our carbon emissions to nothing.
Our electric car hub offers EV leasing and EV tariffs. Drive into low carbon future.
Although you can't get an Economy 7 meter anymore, there are still many around. Read our Economy 7 guide to make the most of your meter.
UK Fuel Mix disclosure information, published by Government Department BEIS, recognises electricity from wind, solar and nuclear fuel produces zero carbon dioxide emissions at the point of generation.
The zero-carbon electricity purchased is supplied to the National Grid. Customers receive electricity via the National Grid, not directly from zero-carbon generators.
The below table summarises zero-carbon generation by company demonstrating EDF generating 34.3%. The data supporting the table below and the % values is sourced from a mixture of industry settlement data and the UK government renewable obligation database.
|ZERO-CARBON GENERATION SUMMARY BY COMPANY||2021||2021|
|Supplier name||zero-carbon||GWh of zero-carbon electricity generation||% of overall zero-carbon electricity generation|
|Fred Olsen Renewables||zero-carbon||698||0.7%|