Switching energy suppliers - is it worth it?

It really is worth switching your electricity and gas supplier or, at least, having a look at the market on regular basis. When comparing energy prices, it makes sense to also look at other aspects, including: 

  • Does the new tariff have exit fees?
  • Does your current tariff have exit fees?
  • Is the energy low-carbon or renewable?
  • Is the customer service reliable?
  • Can I service my account online?

If you need more infomation on how to change your energy supplier, read our quick and easy guide. 

 

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How to switch energy supplier - four easy steps

Switching electricity and gas provider is easy. Just choose the best energy tariff for you – and we'll do the rest. Here's all you need to know about switching and finding the tariff that’s right for you.

  1. Get a quick quote, choose your tariff and buy online.

  2. We'll talk to your current supplier so you don’t have to.

  3. We'll contact you when we’re ready for your meter reading(s).

  4. We'll let you know when your switch is complete.

Get a quote

Changing suppliers with Energy Switch Guarantee

Energy Switch Guarantee started from energy providers agreeing to make the process of switching easier. If you decide to move your electricity and gas supply to us, we'll deal with the whole process for you. This means:

  1. Your energy supply will not be interrupted. All energy providers use the same wires and pipes.
  2. The switching service is free.
  3. The switch won't take longer than 21 days - from the date your new provider receives your application.
  4. We won’t need to visit your home - unless you agree otherwise.
  5. We’ll arrange the switch. This includes contacting your current provider to let them know you are leaving.
  6. You can change your mind. We’ll send you details of your new energy agreement, and you'll have 14 days to change your mind. If you cancel in this time, you will stay with your current provider. We’ll work together to make sure you’re not charged twice for the same energy.
  7. We’ll deal with any problems. Don’t worry – if there are any problems during the switch, we - as your new provider - will contact you and will be responsible for sorting it out.
  8. Your old provider will send you a final bill no later than six weeks after the switch. If they owe you any money, they will refund this to you no later than 14 days after sending you the final bill.

Three big reasons to switch to EDF

  • Excellent customer service - verified by Citizen Advice Bureau and uSwitch.
  • Backed by the Energy Switch Guarantee - we make sure your switch is simple, reliable and hassle-free.
  • Zero-carbon generation - our tariffs are backed by zero-carbon electricity(1).

See what tariffs we offer currently and choose one that's best for your needs. 

More than just energy

Help with your energy bill

With EDF you could be eligible for the Warm Home Discount – giving you cashback on your bills. Read more about the Warm Home Discount.

The future of travel is here

We offer a range of electric car options. From tariff-only options, to charging and leasing an electric car – discover an option that's right for you.

Want to lower your heating bill?

Future Heat is our low-carbon hybrid air source heat pump, which helps you to reduce your dependency on your oil or LPG boiler.

 

Do you have more questions about changing your energy supplier?