How to top up your pay as you go electric or gas meter, what to do if you've lost your key or card, help if you can't top up, plus more.
Calls to UK wide numbers are included in any inclusive call plan you may have. If you don't have an inclusive call plan, calls are charged at a national rate. Please check with your service provider if you're unsure.
All our residential fixed energy tariffs are backed by 100% zero carbon nuclear electricity, with the exception of our EV tariff which is backed with renewables. See our product table for more information.