All about our app

  • For home and business accounts
  • Use your MyAccount details to login - so there's no need to remember multiple passwords
  • Submit your meter readings – you can even send us photos of your meters
  • Change tariff instantly – check and make sure you're on the best tariff for you
  • Use the contract tracker to check the progress of your switch to EDF Energy
  • Navigate easily across the app while chatting to one of our Live Chat advisers
  • View account information including your account balance, your Direct Debit or top up amount, and your tariff details
  • Check your current and previous bills
  • Manage your Direct Debit – request a payment increase or decrease
  • Moving home? Let us know so we can set up your new account 
  • Prepayment customers can find their nearest prepayment outlets (PayPoint, Payzone or Post Office) and request a replacement lost or stolen prepayment key or card
Get it on Google Play

Here are the terms and conditions for MyAccount and the EDF Energy mobile app