We understand how difficult it is at the minute with rising energy prices.
We've pulled together the latest news and information you need to help you through this
Details to be released from October 2022 on how you can take part and the terms and conditions of the challenge. Don’t worry if we’re unable to offer you a smart meter or Energy Hub, you’ll still be able to take part.
To view your energy use and energy breakdown within Energy Hub, your smart meter must be commissioned and maintain connectivity with us. To see your energy breakdown, you’ll also need to complete an energy profile to help us build a picture of your energy habits. Energy Hub is accessible via MyAccount and the EDF app. It’s available to residential customers who have gas and electricity smart meters and both fuels on a single rate EDF tariff, or an electricity smart meter on a single rate EDF tariff. The electric smart meter must be commissioned. Multi-rate tariffs are currently not supported in Energy Hub.
Customers who are actively contacted by EDF under this scheme and switch to smart prepayment will be given a £100 bill credit. This offer can be withdrawn at any time. Full terms and conditions apply and will be explained on the call.
There are lots of things we're doing to help make your electricity and gas payments more manageable. Take a look at our help and support page to get help if you're struggling to pay.
Energy Hub is accessible in MyAccount. It is available for residential smart metered customers that have both electricity and gas supplied by EDF on a single rate tariff, or those who are supplied electricity by EDF on a single rate tariff. The smart meter must also be commissioned.
Save £70 with Energy Hub. Savings estimated on sample from Apr20-Apr22 of 1500+Energy Hub users who use Energy Breakdown and logged in 5+ times. Costs based on Ofgem typical annual consumption positioned against projected Standard (Variable) consumption costs of Oct22-Sep23.
UK Fuel Mix disclosure information, published by Government Department BEIS, recognises electricity from wind, solar and nuclear fuel produces zero carbon dioxide emissions at the point of generation.
The zero-carbon electricity purchased is supplied to the National Grid. Customers receive electricity via the National Grid, not directly from zero-carbon generators.
The below table summarises zero-carbon generation by company demonstrating EDF generating 34.3%. The data supporting the table below and the % values is sourced from a mixture of industry settlement data and the UK government renewable obligation database.
|ZERO-CARBON GENERATION SUMMARY BY COMPANY||2021||2021|
|Supplier name||zero-carbon||GWh of zero-carbon electricity generation||% of overall zero-carbon electricity generation|
|Fred Olsen Renewables||zero-carbon||698||0.7%|