It means you'll receive less clutter in the post as we'll send you email alerts instead of a letter. Plus you'll be able to access all of your important documents securely, anytime - just as you do now.
Emal alerts include:
- read reminders
- annual statements
- information on your tariff ending
- and any other information
You can also still request a paper bill free of charge anytime and if you want to go back to paper all you need to do is update your preferences in MyAccount.