It means you'll receive less clutter in the post as we'll send you email alerts instead of a letter. Plus you'll be able to access all of your important documents securely, anytime - just as you do now.

Emal alerts include:

• bills
• read reminders
• annual statements
• information on your tariff ending
• and any other information

You can also still request a paper bill free of charge anytime and if you want to go back to paper all you need to do is update your preferences in MyAccount.