Are you sure you want to remain a paper customer?
You'll miss out on these benefits

It means you’ll receive less clutter in the post as we’ll send you email alerts instead of a letter. Plus, you’ll still be able to access all of your important documents securely, anytime – just as you do now.

Email alerts include:

  • bills
  • read reminders
  • annual statements
  • information on your tariff ending
  • and any other information.

You can also still request a paper bill, free of charge, anytime and if you want to go back to paper all you need to do is update your preferences in MyAccount.

All questions must be answered, unless marked (optional)
Your details
Communication preference
How would you like to receive your communications?