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I have a problem with my HeatSmart or Netamo smart thermostat

Our installation partner, Homeserve, may be able to help if you have a problem with your HeatSmart® or Netatmo smart thermostat.

You can contact the Homeserve Installations team on: 0203 866 9034 or email

 Alternatively, if you have a Netatmo Smart Thermostat, you can visit the Netatmo Help Center

 Please be aware of the warranty details attached to your Smart thermostat installation.