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Back to Help Centre

Smart in-home display or device

I'm having trouble with my...

Faulty or damaged in-home display

HeatSmart® or Netatmo smart thermostat

I have a problem with my HeatSmart or Netamo smart thermostat

Our installation partner, Homeserve, may be able to help if you have a problem with your HeatSmart® or Netatmo smart thermostat.

You can contact the Homeserve Installations team on: 0203 866 9034 or email installations@homeserve.com

Alternatively, if you have a Netatmo Smart Thermostat, you can visit the Netatmo Help Center

Please be aware of the warranty details attached to your Smart thermostat installation.