10 Sep 14

EDF Energy cuts price of its cheapest tariff by launching Blue+Price Promise March 2016

~ Blue+Price Promise March 2016 is the cheapest tariff offered by major suppliers for a typical dual fuel direct debit customer – based on national average of regional prices1 ~ ~ EDF Energy today also launches Blue+Price Freeeeze May 2018, the longest available fix in Britain ~
EDF Energy today announced the launch of Blue+Price Promise March 2016, a new cheaper energy tariff that provides fixed prices for 18 months. Customers will be alerted if they could save more than £1 a week at typical use with any other tariff2, either from EDF Energy or its competitors, giving peace of mind for people concerned about changing energy prices. As with all EDF Energy tariffs, customers are also free to leave with no exit fees at any time.

Blue+Price Promise March 2016 replaces the company’s existing fixed-price tariff, Blue+Price Promise February 2016, and will be at the lower price of £1,039 a year via Direct Debit3 for a typical4 dual fuel customer – based on a national average of regional prices.

Customers signing up to Blue+Price Promise March 2016 will benefit from:

  • No price rises for 18 months – providing peace of mind in an uncertain energy market
  • No need to search for better deals – with ‘Price Promise’ - customers are informed if EDF Energy or another supplier launches a tariff which saves them £1 a week or more at typical consumption
  • No exit fees at any time
  • No charge for calling the UK-based call centres
  • No extra charges for paper bills if customers prefer them
  • Guarantee that any electricity used will be matched by low carbon electricity generated by nuclear power stations5

Blue+Price Promise March 2016 is open to both new and existing customers and is available to those with credit meters. Customers can sign up to the tariff through www.edfenergy.com and manage their account online or can contact the company’s UK-based customer service call centre.

In addition, for those who prefer to fix their energy prices for a longer period, EDF Energy is also extending the length of its longer-term fixed-price product Blue+Price Freeeeze.

Blue+Price Freeeeze May 2018 replaces the company’s existing Blue+Price Freeeeze July 2017 product, allowing customers to fix their prices for up to ten months longer - making it the longest available fix in Britain. Based on a national average of regional prices, the annual dual fuel bill for a typical6 customer on Blue+Price Freeeeze May 2018 paying by direct debit would be £1,210 a year.

Béatrice Bigois, Managing Director of Customers at EDF Energy, said: “Our Price Promise gives customers a low price for energy now and the peace of mind that we will tell them if they can save more than £1 a week elsewhere. We also allow customers to leave without penalties if they choose to switch and we don’t charge extra for using our UK-based call centres. It’s part of our commitment to make it simple for customers and help them feel better about their energy.”

In the 2014 Consumer Moneyfacts Awards, EDF Energy was named as ‘Energy Provider of the Year’. The Consumer Moneyfacts Awards is an award scheme that uses feedback from more than 90,000 consumer surveys to select its winners.

ENDS

For more information please contact: EDF Energy Press Office T: 020 7025 6692 E: edfenergyteam@redconsultancy.com

Footnotes:
[1] EDF Energy’s Blue+Price Promise March 2016 is the cheapest tariff offered by the major energy suppliers - for a typical (see footnote 4) dual fuel customer paying by Direct Debit, based on a national average of regional prices. The major suppliers are: EDF Energy, British Gas (under the British Gas brand), E.ON, Npower and SSE and Scottish Power.

[2] Our Price Promise means that we’ll tell our customers when another supplier is more than £1 a week cheaper (that’s £52 a year) at typical use. The £1 cheaper a week promise is based on comparing our electricity only, gas only or dual fuel Blue+Price Promise tariff prices against new tariffs (launched since the customer joined or since the customer’s last price alert notification) on equivalent payment methods and at typical annual consumption. For more details on how our Blue+Price Promise works visit edfenergy.com/blue. Competitor tariffs may be subject to availability; check with the supplier for full information.

[3] Based on a national average of regional prices, the annual dual fuel bill for a typical customer on Blue+Price Promise March 2016 paying by direct debit would be £1,039 a year.

[4] Typical use from 1st January 2014 as defined by Ofgem is 3,200kWh electricity, 13,500kWh gas and 4,600kWh of electricity for Economy 7 customers.

5] Both Blue+Price Promise March 2016 and Blue+Price Freeeeze May 2018 come with a guarantee that 100% of the electricity a customer uses will be matched by low carbon electricity generated by EDF Energy’s nuclear power stations. Low-carbon electricity purchased for Blue is supplied into the National Grid. Blue customers receive electricity via the National Grid, not directly from low-carbon generators. For more information visit www.edfenergy.com/blue. EDF Energy has appointed an external company to provide an audit of the company’s energy supply matching process – to ensure it does meet this guarantee.

[6] Typical use from 1st January 2014 as defined by Ofgem is 3,200kWh electricity, 13,500kWh gas and 4,600kWh of electricity for Economy 7 customers.