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EDF launches Britain's first Heat Pump Tracker Tariff guaranteed to beat the price cap

Posted April 15, 2024
  • EDF is helping customers save cash and carbon with daily off-peak discounts and no peak prices on its new Heat Pump Tracker tariff.  
  • Heat pump users that switch to the tariff will save at least £164 against SVT, with greater savings for shifting consumption to the off-peak windows.
  • Having recently acquired leading heat pump installer CB Heating, EDF is offering £750 off new heat pump installations to celebrate the launch of the new tariff.

EDF has launched the UK’s first heat pump tariff to never charge customers more than the price cap. The new Heat Pump Tracker tariff is available to new and existing customers with any heat pump technology.

Designed in conjunction with experts at CB Heating to help customers save cash and carbon, the tariff offers six hours of discounted zero carbon electricity every day. With two off-peak windows from 4am – 7am and 1pm – 4pm, customers can shift their consumption without the burden of any peak rates.

The announcement responds to recent research conducted by EDF1 which shows more than two thirds of Brits (67%) are seeking greater control over their energy costs, with 42% of those without an air source heat pump admitting they have concerns about their current heating systems. The top causes for concern include rising costs (71%) and environmental impacts (40%).

With 65% of Brits currently looking into cheaper pricing options such as off-peak savings, customers can take advantage of greater control over their consumption, with access to: 

  • Savings without the peaks. Heat pump users will benefit from an annual £164 saving compared to SVT when switching to the Heat Pump Tracker tariff, with the peace of mind of no premium peak prices.
  • Shift more to save more. Customers that shift consumption to the off-peak hours can expect to save more than £164 a year.
  • Savings across the entire home. With off-peak discounts applying to all electricity usage in the home, customers can benefit from unit rates which are cheaper than the price cap for all appliances.
  • No hassle or exit fees. Enjoy fixed discounts for three years, but with the freedom to switch to another supplier or tariff anytime.

Despite their cost and carbon-saving potential, EDF’s study found only 2% of respondents have an air source heat pump in their homes, with 26% of Brits planning to install an air source heat pump within the next five years.

Seven in 10 Brits perceive not needing to replace their current heating system as a significant deterrent in switching to a heat pump, with 26% only likely to install a heat pump when they next carry out home renovations.

When the time comes to replace heating systems, however, 55% would consider monetary savings on their bills as the most important factor in their decision to switch. 31% also believe that heat pumps would have a positive influence on their decision to buy a new home.

EDF is making heat pumps accessible to as many of its customers as possible, which is why it recently acquired leading installer CB Heating. Together the two companies are offering £750 off new heat pump installations to celebrate the launch of the new tariff*.

For a three-bedroom home, a new heat pump could save up to £260 annually in running costs compared to an old gas boiler, £335 compared to an old oil boiler, or £940 compared to an old electric storage heater.  Switching from an A-rated gas boiler to a standard air source heat pump would further cut a household’s carbon footprint by 1.9 tonnes, equivalent to the carbon emissions produced by a return flight from London, UK to Perth, Australia[2].  

Philippe Commaret, Managing Director of Customers at EDF, said: “Everyone plays a significant part in helping Britain achieve net zero which is why we’re pleased to be bringing a heat pump tariff to both new and existing customers in the market, helping them save at least £164 a year, no matter what type of heat pump technology they may have already installed in their homes.

“Working closely with CB Heating to offer £750 off the cost of a new air source heat pump installation, we hope to support more customers with making the switch to greener technologies and, in doing so, reward them with further cash and carbon savings.”

For more information or to sign up to the Heat Pump Tracker Tariff trial, click here: Save Up to £164 with EDF's Heat Pump Tariff.

*T&Cs apply. Offer ends on 30th April 2024. For more details: Air Source Heat Pumps - Efficient Green Heating For 2024.


[1] Research conducted by Mortar between 20th and 24th March 2024, polling 2,000 people in the UK.

[2] Based on an average sized, three-bedroom detached house in Great Britain, with radiator upgrades. Source: Energy Savings Trust air source heat pump advice.

About EDF

EDF is helping Britain achieve Net Zero by leading the transition to a cleaner, low emission, electric future and tackling climate change. It is the UK’s largest producer of low-carbon electricity(1) and supplies millions of customers with electricity and gas.

It generates low carbon electricity from five nuclear power stations and more than thirty onshore wind farms and two offshore wind farms.

EDF is leading the UK's nuclear renaissance with the construction of a new nuclear power station at Hinkley Point C, and there are advanced plans for a replica at Sizewell C in Suffolk. Hinkley Point C and Sizewell C will provide low carbon electricity to meet 14% of UK demand and power around 12 million homes.

EDF is one of the UK’s largest investors in renewables, with more than 1.5GW of renewable generation in operation and almost 14GW in planning and development across a range of technologies including onshore and offshore wind, solar and battery storage. We are constructing our largest offshore wind farm in Britain – the 450 MW Neart na Gaoithe project in Scotland.

EDF is helping its customers, both in business and at home, take their first steps to sustainably powering their lives. Whether it is buying an electric car, generating and storing electricity, selling energy back to the grid or installing a heat pump. EDF is one of the largest suppliers to British business and a leading supplier of innovative energy solutions that are helping businesses become more energy independent. In addition, the company’s energy services business, Dalkia, is one of the largest technical service providers in the UK and Ireland.

EDF is part of EDF Group, the world’s biggest electricity generator. In the UK, the company employs around 14,000 people at locations across England, Scotland, Wales and Ireland.

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