8 Sep 15
Customers

EDF Energy cuts price of its cheapest tariff by launching Blue+Price Promise November 2016

Tariff offers customers a new personalised online price comparison tool making it easier to check they wouldn’t be better off elsewhere

EDF Energy also launches Blue+Price Freeeeze November 2017, the cheapest long fixed price tariff in the market[1]

EDF Energy today announced the launch of Blue+Price Promise November 2016, a new cheaper energy tariff that guarantees no price rises for the length of the contract. The new tariff makes it easier for customers to check they wouldn’t be better off elsewhere by instantly creating a personalised comparison with the cheapest tariff on the market via the EDF Energy App or their online MyAccount. And, if customers are not completely happy, they are free to leave with no exit fees, at any time.

Blue+Price Promise November 2016 replaces the company’s existing fixed-price tariff, Blue+Fixed Price September 2016, and will be at the lower price of £894 a year via Direct Debit[2] for a typical[3] dual fuel customer, making it the cheapest tariff offered by a major supplier.

Customers signing up to Blue+Price Promise November 2016 will benefit from:

  • No price rises for the length of the tariff

  • No exit fees at any time

  • No charge for calling the UK-based call centres

  • No extra charges for paper bills if customers prefer them 

  • The reassurance of being able to check you wouldn’t be better off elsewhere

  • Guarantee that any electricity used will be matched by low carbon electricity generated by nuclear power stations[4]

Blue+Price Promise November 2016 is open to both new and existing customers and is available to those with credit meters. Customers can sign up to the tariff through www.edfenergy.com and manage their account online or can contact the company’s UK-based customer service call centre.

In addition, for those who prefer to fix their energy prices for a longer period, EDF Energy is also cutting the price of its Blue+Price Freeeeze tariff, launching the cheapest longer-term fixed-price tariff in the market[5].

Blue+Price Freeeeze November 2017 replaces the company’s existing Blue+Price Freeeeze September 2017 tariff, allowing customers to fix their prices for over two years. Based on a national average of regional prices, the annual dual fuel bill for a typical[6] customer on Blue+Price Freeeeze November 2017 paying by direct debit[7] would be £945 a year.

Béatrice Bigois, Managing Director of Customers at EDF Energy, said: “Our new Blue+Price Promise tariff is a low fixed energy price, which comes with the reassurance for our customers of always being able to check they wouldn’t be better off elsewhere.

“We also allow customers to leave without a fee if they choose to switch and we don’t charge extra for using our UK-based call centres. It’s part of our commitment to make it simple for our customers to choose the right tariff for them and to help them feel better about their energy.”

Customers signing up will be able to enjoy EDF Energy’s award-winning service, with the company being named as Energy Provider of the Year’ for the second year running in the 2015 Consumer Moneyfacts Awards. The Consumer Moneyfacts Awards is an award scheme that uses feedback from more than 70,000 consumer surveys to select its winners.

For more information contact:

Megan Johnson
Media Officer (Customers)
07875 114691
Megan.johnson@edfenergy.com

Notes to editors

[1] EDF Energy’s Blue+Price Freeeeze November 2017 is the cheapest long term (>2 year) fixed price tariff in the market - for a typical (see footnote 3) dual fuel customer paying by Direct Debit, based on a national average of regional prices.

[2] Based on a national average of regional prices, the annual dual fuel bill for a typical customer on Blue+Price Promise November 2016 paying by direct debit would be £894 a year.

[3] Typical use as defined by new Ofgem typical consumption is 3,100kWh electricity, 12,500kWh gas and 4,300kWh of electricity for Economy 7 customers.

[4] Both Blue+Price Promise November 2016 and Blue+Price Freeeeze November 2017 come with a guarantee that 100% of the electricity a customer uses will be matched by low carbon electricity generated by EDF Energy’s nuclear power stations. Low-carbon electricity purchased for Blue is supplied into the National Grid. Blue customers receive electricity via the National Grid, not directly from low-carbon generators. For more information visit www.edfenergy.com/blue. EDF Energy has appointed an external company to provide an audit of the company’s energy supply matching process – to ensure it does meet this guarantee.

[5] EDF Energy’s Blue+Price Freeeeze November 2017 is the cheapest long term (>2 year) fixed price tariff in the market - for a typical (see footnote 3) dual fuel customer paying by Direct Debit, based on a national average of regional prices.

[6] Typical use as defined by new Ofgem typical consumption is 3,100kWh electricity, 12,500kWh gas and 4,300kWh of electricity for Economy 7 customers.

[7] Based on a national average of regional prices, the annual dual fuel bill for a typical customer on Blue+Price Freeeeze November 2017 paying by direct debit would be £945 a year.

EDF Energy

EDF Energy is one of the UK’s largest energy companies and the largest producer of low-carbon electricity, producing around one-fifth of the nation's electricity from its nuclear power stations, wind farms, coal and gas power stations and combined heat and power plants. The company supplies gas and electricity to 6 million business and residential customer accounts and is the biggest supplier of electricity by volume in Great Britain.

EDF Energy’s safe and secure operation of its eight existing nuclear power stations at sites across the country makes it the UK’s largest generator of low carbon electricity. EDF Energy is also leading the UK's nuclear renaissance and has published plans to build four new nuclear plants, subject to the right investment framework.

These new plants could generate enough low carbon electricity for about 40% of Britain’s homes. They would make an important contribution to the UK’s future needs for clean, secure and affordable energy. The project is already creating business and job opportunities for British companies and workers.

Through Our Better Energy Ambitions, EDF Energy has developed one of the biggest environmental and social programmes of any British energy company.

In 2014 EDF Energy received seven ‘Big Ticks’ in the Business in the Community (BITC) Responsible Business Awards. In 2013 EDF Energy received the Environmental Leadership for Behavioural Change Award in the national Environment and Energy Awards and was highly commended in the first ever pan European Corporate Social Responsibility Awards scheme for its Sustainable Schools programme – the Pod.

EDF Energy is part of EDF Group, one of Europe’s largest power companies. The company employs around 15,000 people at locations across the UK.

To find out more about the UK's energy challenges look at www.edfenergy.com/energyfuture/