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Meter and meter readings

I'm having trouble with a...

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Faulty or damaged meter

I have a traditional prepayment meter (not smart)....

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No

I have a noisy meter – is this normal?

Electricity meters don't usually make a noise. But Economy 7 meters with a timing switch can make a humming sound.

It's quite normal for gas meters, especially old ones, to make a noise.

If you're worried about the noise, or it's so loud that it disturbs you, get in touch, and we'll check it out.