What is an Amazon Echo? Who is Alexa?

Amazon Echo devices(1) are voice-controlled speakers designed entirely around voice – it's always ready, hands-free and fast. 
Alexa is the brain behind Amazon Echo – just ask Alexa to play music, read the news, set alarms, answer questions, check sports scores – even review your energy account. This can all be done from across a room, thanks to Echo's far-field voice control functionality.

How to use Amazon Echo

Once you’ve set up your Household Profiles through a series of simple, guided steps, acquiring Alexa skills will help you get the best from your Amazon Echo. And because Alexa responds to your voice commands, acquiring a new skill is as simple as saying ‘Alexa, enable the EDF Energy skill’.

You can get the Amazon Echo(1) with our new Connect+Control2 tariff

With our brand new Connect+Control2 tariff (2) you can get the all-new Amazon Echo (2nd generation) and a HeatSmart® including installation, along with your gas and electricity. Plus you'll also get peace of mind knowing you're on a long-term fixed energy deal. If you're a customer you can transfer your account or if you're a new customer you can get a quote today. 

Our Amazon Alexa skill features

With your EDF Energy skill, you'll be able to ask Alexa to check your energy account balance and next payment date, submit a meter reading and when your tariff is due to end. It connects to your MyAccount to give you accurate answers. This should make it easier to stay on top of your energy usage – and understand it better.

Submit meter read

Submit your meter reading

Account balance

Check your account balance

Tariff expiry

Get your tariff end date

Next payment date

Know your next payment date

Combine with our smart thermostat for greater control

We want to make it easy for our customers to control their heating and the good news is that Amazon Echo is compatible with the Netatmo smart thermostat. Customers will be able to control their home’s temperature directly from their smartphones, tablets or computers when they’re out and about. And just by asking Alexa when they’re at home. 

HeatSmart smart thermostat and mobile app

Get set up

Checklist 1 - Get Amazon echo and plug it in

1. Get your Amazon Echo or Echo Dot and plug it in


Checklist 2 - Register you EDF Energy account

2. Set up EDF Energy

If you haven't done so already, you just need your account number and email address

Checklist 3 - Download the EDF Energy Alexa app

3. Download the Alexa app, search 'EDF Energy' and tap enable

See our skill terms and conditions

Lady on iPad

Get smart

If we have smart meter installers in your area, the quickest and easiest way to upgrade at no extra cost is via MyAccount. No availability in MyAccount? Register your interest and we'll be in touch when we're in your area.