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Can I submit a meter read via Alexa?

Yes, just ask ‘Alexa, ask EDF Energy to accept my meter reading’. If you know what fuel you want to talk about, you can let Alexa know straight away, by saying: ‘Alexa, ask EDF Energy to accept my electricity meter reading’.

How do I know I’ve submitted my meter reading using the EDF Energy skill?

Alexa will confirm whether the read has been submitted or not. You'll also see an interaction card on your Alexa app.

Can I change supplier via EDF Energy skill?

No.

Can I book smart meter installations appointments via the EDF Energy skill?

No, but you can do this by logging into and checking My Account.

Can I transfer my tariff via the EDF Energy skill?

No, but you can do this by logging into My Account.

Can I request a bill to be sent to me via the EDF Energy skill?

No, but you can do this by logging into My Account.