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Recommended by customers on Trustpilot

EDF are organised, friendly, thoughtful & helpful. I have been with them for years and I will continue to stay with them.

Kay,

Date of experience: 27/02/23

EDF, this is an excellent company to deal with, they always keep me informed, and are easy to contact.

Mr Dineen,

Date of experience: 25/02/23

Price cap update

Ofgem, the energy regulator, has announced that starting from 1 January, the energy price cap will increase to £1,928 a year for a typical household.⁽¹⁾ These new prices will be applied automatically. We will write to any customers impacted by this in the coming weeks to update them on what this means. Read Ofgem's press release.

If you're having trouble paying your energy bills, we're here to help. You can check out our help centre for more information and support.

Business customers can get help with the following schemes

Energy Bills Discount Scheme - This rebate scheme runs from 1 April 2023 to 31 March 2024. It gives eligible business customers a discount against the wholesale part of their unit rate. Any business customers who are Energy Trade Intensive Industries (ETII) can apply for additional support.

Other ways to save with EDF

Save around £50 with Energy Hub⁽²⁾

Have a smart meter? Energy hub⁽³⁾ uses your smart meter data to give you a personalised view of your energy use. Tips to help you save money and cut your carbon footprint. All positive steps to help Britain Achieve Net Zero.

Start today! Log into MyAccount to view your Energy Hub

Go to your Energy Hub

Woman sitting on a chair in a cosy insulated room

Insulation

Insulation is one of the most cost-effective ways to lower your energy costs and keep your home warm.

Cavity wall and loft insulation together can save you up to £995 per year on bills.⁽⁴⁾

Get insulated and save

Solar

Solar panels are now cheaper and more efficient than they've ever been. Solar batteries make your solar energy last even longer.

Start generating and storing your own energy today and save up to £565 per year.⁽⁵⁾

Save with solar

Get 50% off the first 3 months

Boiler cover

Make sure your boiler and home are running smoothly. Choose from our range of maintenance and support plans or insurance options.

Take advantage of our winter promotion.⁽⁶⁾ T&Cs apply.

Protect my boiler

Building for the future

Helping build Britain's wind, nuclear and solar energy supply

Rising wholesale gas costs around the world have seen energy prices skyrocket, especially in Britain where we import most of our gas.

That's why we're busy building Britain's own wind, nuclear and solar energy supply - to reduce our reliance on energy imports and help prevent future gas price rises.

With EDF you get

Zero Carbon

Britain's biggest generator of zero carbon electricity⁽⁸⁾

Zero Hassle

Rated 'Great' on Trustpilot

Value and Control

Fixed Tariffs, Electric Vehicles, Low Carbon Heat, Energy Hub

Notes

Ofgem estimates the typical household in Britain uses 2,700 kWh of electricity, 11,500 kWh of gas or 3,900 kWh for E7 annually. Find out more about how Ofgem works out the typical use for the energy price cap.
Save around £50 with Energy Hub. Savings estimated on a sample of 2000 customers who started using Energy Hub between January 2022 and March 2022 and logged in 5+ times between April 2022-April 2023. Costs based on Ofgem's typical annual consumption positioned against projected Standard (Variable) consumption costs of October 2023 to September 2024. Ofgem estimates the typical household in Britain uses 2,700kWh of electricity, 11,500kWh of gas.
Energy Hub is accessible in MyAccount for customers with an account number starting with 67. It is available for residential smart metered customers that have both electricity and gas supplied by EDF on a single rate tariff, or those who are supplied electricity by EDF on a single rate tariff. The smart meter must also be commissioned.
Estimates are based on insulating a gas-heated detached home with a totally uninsulated loft (0mm) with 270mm of loft insulation. The recommended depth of mineral wool insulation is 270mm, but other materials need different depths. The average professional installation cost is unsubsidised, but prices will vary. Figures are based on fuel prices as of October 2023. Source: Energy Saving Trust for roof and loft insulation and cavity wall insulation.
Estimate based on annual savings with the Smart Export Guarantee in London, South East England October 2023. Source: Energy Saving Trust Solar Guide.
This excludes the Landlord BoilerCare plan.
EDF's EV tariffs are backed with zero carbon renewable electricity. Electricity for EDF's GoElectric tariff comes from renewable sources like wind, solar, biomass, tidal and hydroelectric. At the end of each fuel mix reporting year, EDF will make sure they've purchased enough renewable electricity from EDF owned renewable generation to match the total volume of electricity supplied to all their customers on the GoElectric tariff. A fuel mix reporting year begins on 1 April and ends on 31 March the following year. UK Fuel Mix disclosure information published by the Government (DESNZ), recognises electricity from wind, solar and nuclear fuel produces zero carbon dioxide emissions at the point of generation. See EDF's tariff table for more information.

UK Fuel Mix disclosure information published by Government Department DESNZ (PDF, 173 KB), recognises electricity from wind, solar and nuclear fuel produces zero carbon dioxide emissions at the point of generation.

The zero-carbon electricity purchased is supplied to the National Grid. Customers receive electricity via the National Grid, not directly from zero-carbon generators.

The below table summarises zero-carbon generation by company demonstrating EDF generating 19.8%. The data supporting the table below and the % values is sourced from a mixture of industry settlement data and the UK government renewable obligation database.

Company	Nuclear / Onshore wind / offshore wind / solar / biomass / hydro TWh 2022	% of total zero carbon generation
EDF	36.2	19.8%
Drax	13.3	7.3%
Orsted	11	6.0%
RWE	10.2	5.6%
SSE	9.7	5.3%
Centrica	8.7	4.8%
Scottish Power	7.7	4.2%
Greencoat	5.4	3.0%
Macquarie	4.3	2.4%
Vattenfall	2.9	1.6%
Other generators	73.3	40.1%

Sources: UK figures from company reports; EDF analysis; total zero carbon generation for 2022 from DESNZ Energy Trends 5.1

Note: The SSE figure is for the financial year 2022/23. All EDF generation in the UK is currently located in GB.