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Tariffs and changing tariff

I'd like information about the tariff I'm on now...


How VAT makes tariff prices in your bill and MyAccount look different

The tariff prices you see in your bill – that's your unit rates and daily standing charges – look a little different compared to what you see in your quote and My Tariff details in MyAccount.

This comes down to the way VAT is displayed:

  • The prices shown on your bill don't include VAT (because VAT is added on at the end of the bill)
  • The prices given in your quote and MyAccount include VAT