I'm having trouble with a...
I'm having trouble with a...
ChangePrepayment meter (not smart)
Before going away, you need to put enough credit on your meter to cover:
If you didn't put enough credit on your meter to cover these costs, you'll now see the word 'DEBT' on your meter display. This debt figure might also cover the friendly non-disconnect energy you might have used when you first ran out of credit.
We'll automatically take a payment for this debt from your meter as soon as you next top up with credit. You'll only get your energy supply back up and running once you've paid off your debt in full.
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Meter and meter readings